Mortgage support
Worried about paying your mortgage? We have various ways that we can help you.
Fake jobs
Fraudsters can offer fake jobs to help them commit a number of scams.
But if you know what to look out for and what to do, you can protect your money.
One of the biggest fake job scams is to get people to use their own bank account to move stolen money.
This is known as ‘money muling’ or ‘money laundering’. It’s a serious crime. Often it can target students or those with money problems.
Tips to avoid fake job scams
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If you're asked to use your own bank account to move money, turn it down. Even if you don’t know what you’re doing is wrong, you could be prosecuted.
Fraudsters use fake jobs and get rich quick schemes to find ‘money mules’.
A real job would never ask you to use your bank account to move money. Or to use an account in another person’s name.
Any job that pays you to take money into your account then move it to another account is a scam.
And there’s no legal reason that a job would need to know your user ID or password. So keep your Internet Banking details safe.
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Tell your family know about ‘money muling’ as it can help them to avoid it.
Ask them about their job to make sure they don’t fall for a scam like this.
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You can get straight forward, impartial advice on how to avoid scams from Take Five.
You can report a crime or get general advice from Action Fraud. They help banks and other companies combat fraud.
They offer advice on how to keep yourself and your devices safe from fraud.
UK Finance is there to support customers and to help make sure it's safe to bank.
Prudential Regulation Authority (PRA)
The PRA is part of the Bank of England. Their role is to make sure banks act safely and reduce the chance of them losing money.
Financial Conduct Authority (FCA)
The FCA is there to make sure banks work well so customers are protected and get a fair deal.
CIFAS can help to protect your identity. They can stop fraudsters from using your details to apply for things in your name.
This is a government site that gives advice on how to stay safe online.
This is part of the FCA site. You can use it to check on an investment or pension deals to help you avoid scams.
Lloyds Bank does not control the content of third party websites linked to on this page.
Important legal information
Lloyds Bank plc. Registered office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065. Lloyds Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278.
Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS).
Personalisation. We will always greet you personally using your Title and Surname. We will never use ‘Dear User’ or ‘Dear Valued Customer’. Where you hold an existing account with us, we will quote the last four digits of your account number, such as your current account, savings account or credit card. If you don’t yet have an account with us but we have your postal address details, we may use part of your postcode. Internet Banking-related emails may also include your Internet Banking User ID.
Links. All links within our emails will go to a page on www.lloydsbank.com, or to trusted Government regulatory websites (e.g. Financial Ombudsman, Financial Conduct Authority, etc). Research emails may take you to a partner research company website but you will not be asked for any Internet Banking log on details.
In fraudulent emails, website addresses may appear genuine on first sight, but if you hover your mouse over the link without clicking, it may reveal a different web address. On our genuine emails the link address always starts with email.lloydsbank.com or www.lloydsbank.com. We will never link direct through to our Internet Banking log on page or to a page that asks for your security or personal details.