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Scam calls
If a fraudster gets your details, they can call to pretend to be someone you trust.
We explain how to protect yourself from a scam call.
The methods fraudsters use on a scam call
Other types of scam calls
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This kind of call is like the one we’ve just described, but this time, a fraudster pretends to be a well-known company.
Usually, they want you to download some software.
This is a scam to take control of your computer or device. Hang up to stay in control. -
Fraudsters may call to claim to be your bank to ask you for a passcode or activation code so they can use your account.
Sometimes, we’ll send you a code to confirm it’s you using or setting up an account.
If anyone calls to ask for this code, hang up, it’s a scam.
Learn more about passcodes scams.
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Some fraudsters are using technology to make live video calls seem real.
If you get a video call from a person who wants you to send them some money, hang up.
Check it’s real by calling them back on a number you trust or meet them in person.
Learn about other scams and how to protect yourself
Scam emails and texts
Fraudsters use scam emails and texts to steal your details.
Social media scams
Did you know fraudsters set up fake profiles just to steal money?
Buying online scams
Fraudsters sell fake items online or ones that don’t exist.
Investment scams
Fraudsters pretend to be genuine companies and advisers.
Protect your passwords
Fraudsters will try to guess passwords to your online accounts.
Protect your identity
Fraudsters want to steal your personal and banking details.
