The challenging times we’re all experiencing means we’re getting a lot more calls than usual and our call times are longer. So we can support people in the most vulnerable situations, we ask that you only call us if your enquiry is urgent. You can still use our online and mobile banking services and our automated service.


What to do if coronavirus school closures are affecting your finances

All schools in the UK have now closed to help prevent the spread of coronavirus, and it’s understandable that a lot of parents, carers and guardians are worried about how this may affect their finances. You may find that you have no other choice but to take time off work to care for your children, potentially reducing your income but increasing household bills. If you find yourself in a position where you’re unable to afford food to feed your family, or other essentials, you can find more information about emergency funding from Step-Change

There are options to help those affected by the coronavirus to better manage their money, such as mortgage payment holidays, increased limits on existing Credit Cards and emergency access to savings in fixed term accounts without charge.

If you’re worried about your financial situation because of coronavirus, please contact us.

Important legal information

Lloyds Bank plc. Registered office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065. Lloyds Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278.