Amend or cancel a standing order
How to manage a standing order online.
Standing orders explained
- You might use a standing order for things like paying your rent. Learn about standing orders.
- You can also set up a standing order at any time. How to set up a standing order.
- If the payment date is due on a weekend or on a bank holiday, the company will take it on the next working day. Learn about payment timings.
- View or manage a standing order in the app or in Internet Banking.
Frequently Asked Questions
A standing order lets you send a set amount of money on a regular basis, for example to a savings account, or to someone in your family.
A Direct Debit lets a company take money from your account, for example to pay a bill. The amount taken can go up or down, depending on how big the bill is. Some of the things you could use a Direct Debit for are:
- utility bills
- gym memberships
- mobile phone contracts.
If you don’t have enough money in your account to pay a standing order, it may be refused by your bank. When this happens, your standing order stops until the next scheduled payment.
Some banks will have a ‘retry process’, where they will attempt to send your standing order again. Usually, this happens the same day as the standing order was due to go out. If the standing order is unpaid 4 times it will then be cancelled.
Standing orders are usually processed on the same day they are set up. However, allow between three to five working days for it to clear.
If your payment is due to go out on a bank holiday or weekend, the money will leave your account on the next working day.
A standing order mandate is a form with your own and the payee’s bank details, as well as the amount, date of payments and occurrence. Once you fill in the mandate, you can send it to your bank to set up the standing order on your behalf.
Important legal information
Lloyds Bank plc. Registered office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065. Lloyds Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278.
Mobile Banking: We don’t charge you for Internet Banking but your mobile operator may charge for some services, please check with them. Services may be affected by phone signal and functionality. You must be registered for Internet Banking.
Mobile Banking app: Our Mobile Banking app is available to Internet Banking customers with a UK personal account and valid registered phone number. Our app is available to iPhone and Android users only and minimum operating systems apply, so check the App Store or Google Play for details. Our app does not work on jailbroken or rooted devices. Device registration required.
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