Change your support options

You can do this online

Letters and statements can be sent in a different format.
The way we support you can be adapted in branch or on the phone.
We'll also make our colleagues aware of your situation so you won't have to explain it all again.

Mobile Banking guide expandable section
Internet Banking guide expandable section
Log on and select Your profile in the navigation bar at the top of the page.

Select Change your support options, under How we support you.

Select Continue to update your option. Then Continue again to confirm.

All done, you've updated your support options.

Log on and select the Profile and settings icon in the top right corner.
Choose the Settings tab. Select Accessibility options under How we contact you.
Select Continue to update your options, then Continue again to confirm.
All done, you've updated your support options.

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