Access and manage your accounts 24 hours a day, seven days a week with PhoneBank®, our easy-to-use Telephone Banking service.
Call Telephone Banking on 0345 300 0000.
If you need to call Telephone Banking from abroad, call +44 1733 347 007.
Alternatively, call us direct from your Mobile Banking app. As you’re already securely logged on, there's no need to remember any passwords. Learn more about calling from the app.
Use our security feature Voice ID to make calling Telephone Banking easier. It lets you access your accounts simply by using your voice. Learn more about Voice ID. Call 0345 850 2808 to register today. Lines are open 24/7 and our advisers are available 7am to 11pm if you'd like more information. Calls to 03 numbers are charged at no more than local rate. If you need to call us from abroad, you can call us on +44 173 328 6348.
Calls may be monitored and recorded.
Not all Telephone Banking services are available 24 hours a day, seven days a week.
Please speak to an adviser for more information.
For business accounts, call 0345 072 5555. Lines are open 8am-8pm Monday to Friday and 9am-1pm Saturday.
Textphone numbers
If you have speech or hearing impediments, you can contact us using a textphone.
See our textphone numbers