How do I set up my Voice ID?
You need to call us to set up Voice ID, as this is a telephone service. But you can also receive help from an adviser if you visit a branch. You can call us directly on 0345 850 2808 to set up Voice ID. Or you can wait until you call us next and we’ll ask you if you want to set this up. Lines are open 24/7 and our advisers are available 7am to 11pm if you'd like more information.
Calls to 03 numbers are charged at no more than local rate. If you need to call us from abroad, you can call us on +44 173 328 6348. Calls may be monitored and recorded.
Not all Telephone Banking services are available 24 hours a day, seven days a week. Please speak to an adviser for more information.
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