Call from app

You can do this in our app

  • Ask our colleagues about help, support, and new products.
  • No more searching for phone numbers.
  • You won't have to remember any passwords.

To call through the app, you must be calling from the mobile phone number registered with us. If it's incorrect, you can change your mobile number online.

Steps to take

We’ll guide you through it.

  • 1. Log on to our app and select Support.

    2. Select Message us 24/7.

    3. Select the category that matches what you want to speak to us about.

    4. Follow the onscreen instructions and select Call us to speak to a helpful adviser.

Getting started online

Mobile Banking app

Join our 8 million app users.

  • Simple and secure logon.
  • Set up handy notifications.
  • Message us online.

Download app

More about our app

Save yourself a call

We’re here to help.

If you're registered for Online Banking, the fatest way to get in touch is by messaging us securely online.

Message us

Our virtual assistant can easily answer most questions. If it can't, we'll pass you onto someone who can. 

 

How to message us

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Our app explained

Find the answers to some of our common app queries.
 

Frequently asked questions

Mobile Banking app

See how our app compares to Internet Banking. Find out about biometrics and other security features.

Learn about our app

Mobile Banking app

See how our app compares to Internet Banking. Find out about biometrics and other security features.

Learn about our app