If you are coming to the end of your mortgage, credit card or loan payment holiday, we will contact you before it ends, there is no need to call us. You can use our coronavirus support tool to find the right solution for your needs and confirm what you would like to do in a few simple steps.

 

Call us for help

We have dedicated teams to help with your money worries.

Already missed a payment?

Mortgages

0808 145 0399Call 0808 145 0399

Lines are open Monday to Friday, 8.00am to 7.30pm and Saturday, 8.00am to 12.30pm

Overdraft or loan

0808 145 0368Call 0808 145 0368

Lines are open Monday to Friday, 8.00am to 9.00pm, Saturday, 8.00am to 8.00pm and Sunday, 10.00am to 8.00pm

Credit Card

0808 145 0391Call 0808 145 0391

Lines are open Monday to Friday, 8.00am to 9.00pm, Saturday, 8.00am to 8.00pm and Sunday, 10.00am to 8.00pm

Car Finance

0333 202 7946

Lines are open Monday to Saturday, 9.00am to 6.00pm and Sunday, 11.00am to 4.00pm.

Worried about future payments?

Mortgages

0808 145 0692Call 0808 145 0692

Lines are open Monday to Friday, 8.30am to 7.00pm and Saturday, 8.30am to 1.00pm.

Loans

0330 123 3890

Lines are open Monday to Friday, 8.00am to 6.00pm, Saturday and Sunday, 9.00am to 5.00pm.Call 0330 123 3890

Before you call us

To save time when we speak and give you the best help we can, there are some things to have ready:

  • Your account numbers
  • Details of your income
  • Monthly spending
  • Details of payments you make to others
  • It might be helpful for you to have a pen and paper to hand

What to expect

On the call we’ll help you by:

  • Talking through your money to see what's worrying you
  • Talking through what help you may be able to get
  • Giving some useful tips on where to get some extra help
  • The length of the call to us will vary depending on your query and what support you need