Call us

Call us

Telephone number

Opening hours

Telephone number

Make a claim

Opening hours

Make a new claim or get an update on a claim you’ve made.

0345 604 6705 if your policy starts with HBP.

0345 300 5177 if your policy starts with HAP.

0345 300 0110 for all other policies. You can also make a claim online.

Mon-Fri: 8am - 6pm.

Sat: 9am - 1pm.

Telephone number

24 hour helpline

Opening hours

Home Emergency helpline.

0345 300 1133

24 hours a day.