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Manage your loan

If you already have a loan with us, we've a range of flexible ways to help you. If your needs have changed, we're here to help.

Making additional payments to your loan can reduce the overall interest you’ll pay and may reduce your loan term. If you make additional payments to your loan you must continue to pay your monthly repayments.CloseMonthly repaymentsWith a loan, we give you a sum of money up front and each month after that you pay back some of what you owe. That monthly sum is called your repayment. With our personal loans, your repayments are fixed. That means you’ll owe the same amount each month for the entire life of your loan.

You can make additional payments by:

Pay off and close your loan

You can choose to pay off your remaining balance from a Lloyds Bank current or savings account with Internet Banking.

You can pay off your loan by:

Early settlement quote

Keep in mind there's no early settlement adjustmentCloseEarly settlement adjustmentYou can fully or partly repay your loan at any time during the repayment period. If you choose to settle your loan before it’s completed its full term some of our loans may charge an early settlement adjustment. If you’ve taken out a Flexible Loan you agree to repay the capital plus the interest as it accrues. If you pay off your loan in full before the end of the agreed term, we’ll calculate what you owe us at the time which will include capital plus interest accrued but no additional charge. If you’ve taken out any of our other loans including the Online Exclusive Loan, the amount you agree to repay include the interest that is charged to the end of the loan term. If you make an early settlement we’ll reduce the charge for credit you have agreed to pay us which means you don’t have to pay all the interest. This reduction may be adjusted by up to 58 days’ interest – this is the early settlement adjustment. This is capped at £100 for the Online Exclusive Loan. on the Flexible Loan but there is on the Online Exclusive Loan.

You can request an early settlement quote by:

Important information when paying off your loan early

Depending upon the type of loan you have with us, if you repay your loan in full we may make an early settlement adjustment of up to 58 days' interest.

This adjustment of interest won't be made if your loan has less than 90 days to run to its original maturity date.

You can view your loan transactions by:

Change your repayment date or repayment account

If your circumstances have changed, you can alter the repayment date of your existing loan. Repayment dates cannot be accepted for the 29th, 30th and 31st of the month. You can also change the account from which your loan repayments are made.

You can change the repayment date of your loan, or the account which it is paid from, by:

A repayment holiday gives you a one-month break from your loan repaymentsCloseRepaymentsWith a loan, we give you a sum of money up front and each month after that you pay back some of what you owe. That monthly sum is called your repayment. With our personal loans, your repayments are fixed. That means you’ll owe the same amount each month for the entire life of your loan..

You have the option to apply for up to two repayment holidays of one month in a rolling 12 month period, subject to approval.

Interest will be charged if you take a repayment holiday, so you'll pay more interest overall and your original term will be extended.

We'll advise you of the additional interest before we finalise your repayment holiday.

You need to inform us at least five days before your next loan repayment is due for this to be applied to your next payment.

You can request a repayment holiday at any time, providing you:

  • have made at least one repayment, and have a Direct Debit in place
  • are up-to-date with your loan repayments
  • have 30 days or more remaining on your loan term.
  • are not in the process of making a loan protection insurance claim.

You can request a repayment holiday by:

If you're having financial difficulties and are unable to make your normal monthly loan repayment, then it’s always better to let us know as we'll do everything we can to help.

Please call us on 0800 389 8766 (Mon–Fri 8am–7pm, Sat 9am–5pm) or visit any Lloyds Bank branch.

Online

You can log on to manage your loan through Internet Banking.

Log on to manage your loan

By phone

Call us on 0800 096 1282

Lines are open 8am–10pm, seven days a week

In branch

Pop into your local branch and we'll be happy to help.

Find your nearest branch