Go paper-free
Amend paper-free preferences for your statements and correspondence.
Worried about missing a payment
If you're having money troubles, it's always best to let us know. We're always ready to support you and help get you back on track.
Steps to take
We'll guide you through it.
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Search for ‘Need help with your debt or payments’ or select the 3-dot menu to find it.
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On a phoneSelect the ‘Our products and services’ tab. Then select ‘Need help with debt or payments?’ under ‘Mortgages’.On a computer
Select ‘Need help with your debt or payments?’ on the account menu.​
Getting started online
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You can call us if you're not registered for online banking. If you prefer to bank in person, there’s a range of services in your local area.
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