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Worried about paying your mortgage? We have various ways that we can help you.
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Support for existing customers
Helping you to provide for your loved ones, even if you’re no longer there.
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We can send you a copy of your last Annual statement, a Redemption statement, an Interim statement or a Certificate of mortgage Interest.
Your statement will be sent by post and we aim to fulfil requests within 5 working days.
Please provide your preferred telephone number in case we need to call you. You’ll also need to quote your mortgage account number. This is a 14-digit number, check your latest mortgage statement or Logon to Internet Banking to find your mortgage account number.
Not registered for internet banking?
If you're not registered for Internet Banking, it's easy and only takes about 5 minutes, Find out how to register. You will also be able to view your current balance and other details about your mortgage.