Help with PIN issues

Manage online and in person

  • You can solve many PIN issues online.
  • View your PIN securely in our Mobile Banking app.
  • Change your PIN at most UK Cashpoints®.

For security reasons, we will not provide your PIN over the phone.

Getting started in our app

Mobile Banking app

Join our 8 million app users.

  • Simple and secure log on.
  • Stay up to date with notification.
  • Message us online.

 

More about our app

QR code to download our Mobile Banking app

Mobile Banking app

Join our 8 million app users.

  • Simple and secure log on.
  • Stay up to date with notification.
  • Message us online.

Download app

More about our app

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Do more with our app

Find out about all the great features of our highly rated app, and how it compares to Internet Banking.

More about our app

Message us online

Get answers to your everyday banking questions. Log on to our app or Internet Banking to get in touch.

How to message us

More Card & PIN services

Manage how your cards are used, report your card lost or stolen and view your PIN online.

Read our guides

More Card & PIN services

Manage how your cards are used, report your card lost or stolen and view your PIN online.

Read our guides