The challenging times we’re all experiencing means we’re getting a lot more calls than usual and our call times are longer. So we can support people in the most vulnerable situations, we ask that you only call us if your enquiry is urgent. You can still use our online and mobile banking services and our automated service.

 

Statements

Viewing your transactions online

Stay organised and get a clear picture of your balance by viewing your transactions online. To do this, select ‘view statement’ on the relevant account from your homepage to see your current balance, available funds and transaction history.

By clicking on a transaction, you can see where, how and when it was made. You can also see pending card transactions and paid-in cheques being processed, or search for a transaction from several years ago.

View more details

It’s easy to forget what you have spent and where. To help you remember, select any transaction to see useful information such as the type of shop, location and how you made the payment.

We explain what each transaction means. If you don’t recognise the transaction, or need more support, just select ‘I need more help to identify a transaction’.

Statements - view more details
Search your transaction history

If you’re trying to find a particular transaction, click on ‘Search your statement’ to find transactions within a 3-month period. You can search by date, description or the type of transaction.

Statements - Search your transaction history
Get copies of your statement

You can view, download and print a copy of your statement from January 2018 onwards in PDF format from your Digital Inbox which you can access via the 'Account Overview' page.

You can also order a copy of your statement by post, by using the 'Statement options' dropdown menu.

Statements - Get copies of your statement