Stay up to date with mobile app notifications

Helping you stay in control

Activate mobile app notifications, and we will send you notifications based on your account activity and preferences, including:

  • Smart Alerts - See when money is paid in or out, and receive reminders and insights for your regular payments
  • Purchase Alerts - An instant alert each time you use your debit card
  • Spending Summary - A weekly round up of what you have spent on your debit card
  • Credit Card Alerts – Updates to help you keep on top of your account activity 
  • Everyday Offers – Stay up to date and get reminders on new and expiring Everyday Offers
  • We may also need to send you a notification to check it’s you when shopping online.

    Download our mobile banking app to use this service.

Mobile app notification on phone screen

How to activate mobile notifications

1. Choose ‘Profile & Settings’

In the mobile banking app go to the top right corner and click on the ‘Profile & Settings’ icon.

2. Select ‘Settings’

Choose the ‘Settings’ tab from within the ‘Profile & Settings’ menu.

3. Click ‘How we contact you’

Then select ‘Notifications’ and activate the alerts you want to receive using the toggles.

Some important things to bear in mind:

  • To receive notifications, you’ll have to have to have data enabled. This also means that when you’re abroad, you’ll only receive notifications if you have roaming enabled, or when you connect to Wi-Fi. Your mobile network may charge you for roaming services, so please check with them.
  • If you decide you no longer want to receive notifications, you can switch some or all of them off in the app. We’ll send you the notifications you’ve chosen to activate and we might occasionally send you service information. We won’t use notifications for marketing messages.
  • If you delete and reinstall the app, or switch to a different device, you’ll need to enable notifications again.

Mobile notifications - frequently asked questions

  • These are called push notifications. You get them on your mobile phone or tablet. They come from the app to tell you something about your money or your account. 

    To get notifications, your device needs to be connected to the internet.

  • Type ‘notifications’ into the search bar at the top of the page in the app. Then select ‘notification preferences’.

    If you prefer, you can tap the icon in the top right hand corner of the home page in the app. Then select 'Settings'. Then select 'Notifications' from the list.

    Sometimes we have to send you important texts and emails even if you have told us you don’t want push notifications. 

  • It’s quick and easy to select the types of notifications you want to get. For example, we can tell you when money comes in or goes out of your account, or when you make a purchase on your debit card.

    You can find out more on the notifications page in the app. 

  • If you are new to the app or change your device, you'll need to enable notifications again.

    To do this, you'll need to toggle on notifications in the app and on your phone.

    If you need help with this, view the notifications page in the app. Just turn on the notifications you want, and if your device settings aren’t turned on, we’ll show you how to do it. 

Our mobile banking app

Use your smartphone and Internet Banking log on credentials to keep up with your balance, move money and pay bills - whenever and wherever you want.

Our mobile banking app

Using your smartphone or tablet?

Here are the most frequently asked questions about our Mobile Banking apps and using hands-free devices to get the most out of Internet Banking.

Common FAQs

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Important legal information

Lloyds Bank plc. Registered office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065. Lloyds Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278.

Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS).

Android/Google Play is a trademark of Google Inc. Apple, the Apple logo, Touch ID and Face ID are trademarks of Apple Inc, registered in the U.S. and other countries. App Store is a service mark of Apple Inc.
We don't charge you for Mobile Banking, but your mobile operator may charge for some services, please check with them. Services may be affected by phone signal and functionality. Personal Internet Banking customers only. Terms and conditions apply.