Manage app notifications
You can do this in our app
- Opt-in to the notifications that are useful for you.
- See a weekly round up of your spending and how much cashback you've earned.
- Keep on top of your card payments.
How to change your preferences in the app
- Log on to the app. Then choose Profile and settings from the top-right corner.
- Select Settings. Then choose How we contact you.
- Select Notifications. Use the toggles to switch options on or off.
- All done. You’ve changed your preferences and can do it again anytime.
App notifications explained
App notifications are also called push notifications. You can get them on your mobile phone or tablet from an app you have installed.
Notifications from our Mobile Banking app can tell you something about your money or your account. There are different types of notifications and you can select which ones you want to receive.
For example, we can tell you when money comes in or goes out of your account, or when you make a purchase on your debit card.
You can find out more on the notifications page in the app.
Sometimes we have to send you important texts and emails even if you’ve told us you don’t want push notifications.
You'll need to have downloaded our app to your mobile or tablet device.
To get notifications, your device needs an Internet connection. So if you're out and about, and not connected to Wi-Fi then you'll need to have data enabled.
When you’re abroad, you'll need roaming enabled when you're not connected to Wi-Fi. Your mobile network may charge you for roaming services, so please check with them.
If you’re new to the app or change your device, you'll need to allow notifications again.
To do this, toggle on notifications in the app and on your phone.
If you need help with this, view the notifications page in the app. Just turn on the notifications you want. If your device settings aren’t turned on, we’ll show you how to do it.
Important legal information
Lloyds Bank plc. Registered office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065. Lloyds Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278.
Mobile Banking: Mobile Banking is available to Internet Banking customers. We don’t charge you for Internet Banking but your mobile phone provider may charge for some services. Please check with them. Phone signal and functionality may affect services. Terms and conditions apply.
Mobile Banking app: Our app is available to Internet Banking customers with a UK personal account and valid registered phone number. It’s only available to iPhone and Android users. Minimum operating systems apply, so check the App Store or Google Play for details. Our app does not work on jailbroken or rooted devices. You must register your device.
Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Google Play is a trademark of Google LLC. Terms and conditions apply.