The challenging times we’re all experiencing means we’re getting a lot more calls than usual and our call times are longer. So we can support people in the most vulnerable situations, we ask that you only call us if your enquiry is urgent. You can still use our online and mobile banking services and our automated service.

 

Mobile Branches

Following the Government’s announcement, our mobile branch service is now suspended until further notice for the safety of customers and colleagues. There are other ways to bank with us during this time.

We plan to resume our mobile branch services when it is safe to do so. Thank you for your understanding at this difficult time.

What you can do

  • Account Enquiries
  • Cash/Cheque Deposits1
  • Cash Withdrawals2
  • Send money outside the UK or in a foreign currency
  • Pay Bills

 

1Cash daily deposit limit of max £5000. Maximum 10 bags of coins (can include partial bags of non-mixed coins). There is no limit on cheque deposits however a fair usage approach will be adopted.

2Cash withdrawal subject to a daily limit of £500 (or £1500 if pre-ordered 48 hours before).

Account Servicing

  • Immediate Faster Payments
  • Internal Transfers
  • Manage SMS Alerts
  • Manage Standing Orders & Direct Debits
  • Request Copy Statements

Other services available

  • Credit Card activation and balance transfers
  • Order Foreign Currency
  • Reactivate ISAs

Where do the Mobile Branches visit?

Select an area to find out where and when the Lloyds mobile branch visit.

Image of the East of England on a map

East

East

Image of the East Midlands on a map

East Midlands

East Midlands

Image of the West Midlands on a map

West Midlands

West Midlands

Image of the Yorkshire on a map

Yorkshire and the Humber

Yorkshire and the Humber

Image of the North West of England on a map

North West

North West

Image of the North East of England on a map

North East

North East

Important legal information

Lloyds Bank plc. Registered office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065. Lloyds Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278.

Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS).