Lloyds Bank UK Consumer Digital Index 2020
The UK’s largest study of transactional, behavioural and attitudinal research including the Essential Digital Skills measure.
UK Consumer Digital Index 2020
Over the last five years, the Lloyds Bank UK Consumer Digital Index has used the behavioural data of 1 million people and interviewed almost 7,000 consumers, to create the UK’s largest measure of digital capability. This year finds that an estimated 7% of the UK population are still offline and 9 million struggle to get online by themselves. As the report launches on 21st May 2020, the effects of Covid-19 on the digitisation of the UK society are also explored within the findings.
Address from Caroline Dinenage, Minister for Digital and Culture
Hear from Caroline Dinenage, Minister for Digital and Culture, Department for Digital, Culture, Media & Sport as she reflects on the importance of the Index over the years. Caroline reflects that now more than ever, the Covid-19 crisis has brought to life just how crucial digital skills are to stay connected, to participate in the workplace and society and manage our mental and physical well being.
We are always looking for partners who are passionate about the agenda and data-driven change, as we are. Please get in touch with the Insights, Policy & Partnerships team at: DigitalSkillsInclusion@lloydsbanking.com.