Lloyds Bank UK Consumer Digital Index 2019
A unique study of transactional, behavioural & attitudinal research and the UK’s measure of Essential Digital Skills for life and work
UK Consumer Digital Index 2019
The Lloyds Bank UK 2019 Consumer Digital Index uses the behavioural data of 1m people to create the UKs largest measure of digital capability. This year it also includes the first measure of UK Essential Digital Skills for life and work. Findings from the report inform international and UK policymakers, large corporates and the third sector as all groups work to close the digital divide.
Hear from Margot James, Minister for Digital and the Creative Industries, Department for Digital, Culture, Media & Sport as she reflects on the importance of the Index over the years and how it is supporting government and their digital strategy across the various regions in the UK. Margot also highlights the importance of creating a workforce that is empowered by technology and how we can bring together partners to give everyone the confidence and opportunities to make use of digital and technology.
Created in collaboration with over 400 cross-sector organisations, the new Essential Digital Skills framework reflects the skills needed to safely benefit from, participate in and contribute to the digital world of today and the future.