2020 Transformation with Tech Report
What’s inside?
The 2020 Report was created in response to the on-going Covid-19 pandemic and its impact on the UK microbusiness landscape.
In partnership with Be the Business, Lloyds Bank have used a powerful blend of over 200,000 quantitative and qualitative business data points, to provide exclusive insights into how the UK’s smallest businesses are using technology to adapt and survive, and the vital support they need going forward.
Whether by changing current business models, establishing new lines of business or going online for the first time, 2020 has been a year like no other for the lifeblood of the UK economy.
Regional stories
To humanise the data, we have spoken to a number of businesses across the regions to understand their journey with technology , and how it has helped them personally and professionally during the pandemic.
Our story and partners
Our insight reports are created with and for partners and wouldn’t be possible without their key contributions. Find out how we have been using our data since 2014 and how the insight has to led to action.
Resources and archives
For previous reports, helpful tools and resources to support small organisations, please refer to our library of links. If you would like to contact the team, please email digitalskillsinclusion@lloydsbanking.com.
Find out where the Lloyds Bank Academy can take you
The Academy is packed with free skills training and is open to everyone at all levels. Learn in the best way that suits you, either on demand or at our virtual trainer-led sessions.
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