Essential Digital Skills

Essential Digital Skills Data Tables

The Essential digital skills survey, conducted by Ipsos MORI on behalf of Lloyds Bank, is the UK’s benchmark for digital skills. It measures the fundamental tasks needed to access the online world and the essential digital skills needed for life and work.

Due to the huge amount of data available from the research, we have used interactive data tables which will help you to self-serve the data.

Essential Digital Skills Methodology (PDF, 1.1MB)

Essential Digital Skills Framework

Working with the Department for Education, Lloyds Banking Group led a review of the EDS framework to ensure it remained fit for purpose in today’s digital society. This year’s report shares comparable data for the refreshed framework.

The fifth annual measure of Essential Digital Skills was published on 22nd November 2023.

You can contact the team at digitalskillsinclusion@lloydsbanking.com for data reports prior to 2022 or if you have any additional queries.

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Essential Digital Skills data tables

Read the latest EDS report

For more information on the latest Essential Digital Skills benchmark.

Download report (PDF, 3.8MB) Opens in new tab

Essential Digital Skills methodology

Ipsos interviewed 4,172 participants aged 18+ years in the UK (Great Britain and Northern Ireland) via their telephone Omnibus. Data is weighted to represent the UK population in terms of age, social grade, region and working status within the gender variable and additional profiles on tenure and ethnicity using PAMCo data. Data is further weighted on device ownership using data derived from a robust national survey.