Go paper-free
Amend paper-free preferences for your statements and correspondence.
If your credit card has a sticker on the front when it arrives, you’ll need to activate it online. You can activate it in the mobile banking app, or from this page.
If your card doesn't have a sticker, then you don't need to activate it and can use it straight away.
You'll need to make a Chip and PIN transaction with your new card before you can start using contactless.
You can call us if you're not registered for online banking. If you prefer to bank in person, there’s a range of services in your local area.
Once you've activated your card you will be able to use it for purchases in store and online. Before you can start using contactless you'll need to make a Chip and PIN transaction with your new card.
Depending on the credit card you have set up, you'll now have access to a range of online services. Learn more about these below.