Existing car insurance customers
If you're an existing customer and you’d like to know how to manage your Lloyds Bank car insurance policy, you're in the right place. Here’s everything you need to get the most of your car insurance policy.
As an existing customer, you can make changes to your car insurance policy online, when it's convenient to you. The My Account is available 24 hours a day 7 days a week.
With the My Account, you can:
- add or remove additional drivers.
- change your address or contact details.
- change your vehicle, it's use and cover level needed.
- change your payment details or make payments.
- view, download or print your policy documents.
Make policy changes by phone
If you'd prefer to speak to someone, you can discuss any changes to your policy and make the updates over the phone.
Call: 0344 209 0476
Lines are open Monday-Friday 8am-8pm, Saturday 8am-6pm, Sunday and Bank Holidays 10am-4pm.
Important legal information
Lloyds Bank plc. Registered office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065. Lloyds Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278.
Telephone calls may be monitored or recorded in case we need to check we have carried out your instructions correctly and to help us improve our quality of service.