Request a statement online

You can ask us to send a copy of your most recent statement below. We'll ask you for your 14-digit mortgage account number, so it's worth having it to hand.

Request a duplicate statement

Print a summary from Internet Banking

You can print a summary of your statement from the Internet Banking mortgage overview screen. You'll need to use a desktop or laptop computer to do this.

When you print a statement, you can:

  • Check your current balance
  • Find out how much interest we’ve charged
  • Find details of all the payments you've made over the last 12 months
Not registered? Find out how to register.  

Call us for a duplicate statement

We'll send you a mortgage statement each year.

  • See a full breakdown of your mortgage account and payments over the last 12 months 
  • See a list of all your interest rates and sub-accounts 
  • Find details of the early repayment charges that would apply if you paid your mortgage off in full. 

If you’d like another copy of this statement then call us on 0345 6031 637 and we’ll post one to you within 7 days.

Lines are open Monday to Friday 8am - 8pm and Saturday 9am- 4pm.