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Making Payments with Internet Banking

The easy way to manage your outgoings

Stay on top of bills and credit card payments with Internet Banking. Make secure international payments, and keep an eye on your Direct Debits and standing orders.

What you can do with Lloyds Internet Banking:

  • Pay your latest utility bill
  • Pay your Lloyds Bank Credit Card
  • Send money easily to friends or family
  • Split the bill for last night's dinner with Pay a Contact*

*Terms and conditions apply

Paying a person or bill is simple with Internet Banking. Everything is designed to help you move your money securely and with confidence.

How to pay a person or a bill

Making a payment to another person or paying a utility bill is easy with Lloyds Bank Internet Banking.

1. Getting started

To get started select ‘Payments & transfers’ on the account you want to move money from.

2. Choose where to send your money

From here you can move money to one of your own accounts or make a payment to someone else.

If you’ve paid someone before, simply pick from the list under ‘Your recipients’. If it is to pay someone new, select ‘Add new recipient’ and follow the on-screen instructions.

3. Check and send

Check the details are correct before confirming the payment. When you see ‘Success’ you know your payment has been sent. You’re done!

Pay a Contact

You can also make payments to a mobile phone number. Pay a Contact allows you to send and receive money between your friends and family. It works using just a mobile number instead of a sort code and account number.

Find out more about Pay a Contact

Why not have a practice run?

Practice Run is an online simulator that lets you explore Internet Banking with step-by-step exercises, such as making payments, without using your own account or your money.

 

How to pay a Lloyds Bank Credit Card

You can make a payment to your credit card in just a few minutes, when you have a Lloyds Bank Current Account.

1. Getting started

Select the ‘Pay Credit Card’ button on the Credit Card account you want to make the payment to.

2. One-off regular payments

Choose to make a one-off payment or set up a regular payment by Direct Debit.

Find out more about paying by Direct Debit

3. How much

When making a one-off payment, choose to pay:

  • The full balance from your latest statement
  • A different amount that you choose
  • The minimum payment from your latest statement.

You can set up the payment to be made up to 31 days in the future.

4. Check and send

Check everything’s correct and then click or tap ‘confirm’ to send the payment.

Please keep in mind that if you’re making a payment to your Bank of Scotland Credit Card on online, the payment will not be reflected in your list of recent transactions until the next working day.

Faster Payments

The Faster Payments Scheme (FPS) is a free and secure service to transfer money.

What you need to know

When you make a payment online all payments go through Faster Payments if they fall within the scheme limit and the receiving sort code is able to receive Faster Payments.

The money will reach the recipient's account usually within 2 hours but can sometimes take up to close of business the next working day from the date the payment is sent.

  • Your money will usually reach the destination account in a matter of hours
  • Money paid to you can be credited to your account within two hours of being received
  • Faster Payments can be made 24 hours a day, 7 days a week
  • Faster Payments can be sent immediately or set up for the future.

This total daily account limit amount can be a combination of:

  • Bill payments
  • Payments to individuals
  • New standing orders
  • Travel money
  • The value of any increase in a standing order.

Faster Payment limits and timescales

Different payment types have different limits. To help you the table below shows you how much you can send and how long it’ll take.

  Transfer money between your existing Lloyds Bank accounts Making a Faster Payment to another account*
Daily Transaction limit Up to £1,000,000 Up to £25,000
The limit for Under 19s Account holders is £500
Received Immediately Within two hours*

* Most Faster Payments will be received by the beneficiary within 2 hours, but you should allow up to close of business the next working day.

Standing Orders

Step 1: Get started

You can set up standing orders easily through Internet Banking. 

To get started select ‘Payments & transfers’ on the account you want to move money from.

Step 2: Choose  when to pay

Once you have selected who you are sending money to, use the ‘Repeat Payment (make this a standing order)’ button and select when and for how long you would like to make the payment for. 

Step 3: Check and Set up

It’s easy to check everything’s correct before confirming the payment.

When you see ‘Success’ you know your payment has been sent and the standing order has been set up. 

You will be able to view, add, change or delete any of your standing orders whenever you want through Manage transactions in your internet banking. 

Direct Debits

A Direct Debit is a method of payment where you give a company permission to withdraw money from your account and pay it into their account. Many companies offer a discount or special terms for customers who choose to pay in this way, making it an ideal method for paying utility bills such as electricity. Only companies can be paid using this method, not individuals.

Managing your Direct Debits

Monitor your outgoings when you keep track of your Direct Debits online. You can:

  •  see all your Direct Debits including when they were last paid and their frequency.
  • cancel your Direct Debits – although it’s always worth contacting the company you’re paying to confirm the cancellation, so no payments are taken by mistake (especially if you’re still receiving services from them).

You can’t set up Direct Debits to other companies online – that needs to done by the company you are paying. If you want to set up a Direct Debit to your Lloyds Credit Card Account just go to the Ways to pay tab on your Credit Card Account in Internet Banking on the ‘your accounts’ page.

If you need some help with setting up standing orders, just call us on 0345 602 1997.

Important information about Standing Orders and Future Dated Payments

This information applies to the following payment types; Standing Orders, Direct Debits, Cheques and Future Dated Payments.

We make payments from your account shortly after midnight at the start of the due date. If your payment date falls on a non-working day, then we will try to collect your payment the next working day.

If you don’t have enough funds in your account at this point to make a payment, we will try to make a payment again after 2.30pm the same day. This gives you the chance to put extra funds into your account so that we can make the payment. The money needs to be available to use straight away, so you could transfer money from another personal account you have with us via Internet, Mobile or Telephone Banking or pay in cash over the counter in branch.

If you do not have enough funds at the beginning of a day to make a payment:

  • You have until 2.30pm to pay money into your account to make the payment that day
  • If a payment takes you overdrawn, you have until midnight to pay money into your account to avoid a daily overdraft fee for that day.

For Standing Orders and Future Dated Payments only

If there are still not enough available funds, we will make a final try on the next working day before rejecting the payment. Details of our fees and charges can be found in the Banking Charges guide.

Payments limits and timescales

When making payments to other parties from your Internet Banking account, your daily payment limit is £25,000.

Your payment limit amount can be a combination of the following:

  • Bill payments
  • Payments to individuals
  • New standing orders
  • Travel Money
  • The value of any increase in a standing order.

Payment limits are calculated at the time you request a payment and not when the payment actually leaves your account. For example, if you set up a standing order today which is to leave your account on the 2nd of each month, the amount is part of today’s £25,000 limit and not the limit for the 2nd when the payment leaves your account.

Payments over £25,000

If you want to make a payment greater than £25,000, you could:

Payment hours

The payment limit is based on the following operational hours:

Day Start Time End Time Limit
Sunday – Monday 12:00pm Sunday 9:59pm Monday £25,000*
Tuesday 10:00pm Monday 9:59pm Tuesday £25,000*
Wednesday 10:00pm Tuesday 9:59pm Wednesday £25,000*
Thursday 10:00pm Wednesday 9:59pm Thursday £25,000*
Friday 10:00pm Thursday 9:59pm Friday £25,000*
Saturday – Sunday 10:00pm Friday 11:59am Sunday £25,000*

*The payment limit for Under 19s account customers is £500.

Bank Holiday payment limits

On bank holidays, the £25,000 payment limit will be combined with the following day’s limit. For example:

  • On a bank holiday Monday, the payment limit will be combined with Tuesday’s limit (12:00pm Sunday to 9:59pm Tuesday).
  • On Good Friday, the payment limit will be combined with Saturday’s limit (10:00pm Thursday to 11:59am Sunday).

Mobile payments

Making a payment to another person, a utility bill or your Lloyds Bank Credit Card is simple and secure with our Mobile Banking app.

How to pay a person or bill


Step 1

Step 1

Go to the menu and tap ‘Payments and transfers’.

Step 2

Step 2

Select or add who you want to pay.

Step 3

Step 3

Tell us how much you want to pay and tap ‘Continue’.

Step 4

Step 4

Check the details are correct and tap ‘Confirm’.

Step 5

Step 5

We’ll confirm that you’ve successfully made your payment.

How to pay a Lloyds Bank Credit Card


Step 1

Step 1

Tap ‘Pay credit card’ in your credit card account.

Step 2

Step 2

Choose the account you want to make the payment from and how much, and tap ‘Continue’.

Step 3

Step 3

Check the details are correct and tap ‘Confirm’.

Step 4

Step 4

We’ll confirm that you’ve successfully made your payment.

Frequently Asked Questions

Are all payments sent by Faster Payments Service?

All online payments are made through Faster Payments provided the payment amount is within the FPS limits. The money will reach the recipient's account usually within 2 hours but can sometimes take up to close of business the next working day from the date the payment is sent. The bank account that you are sending the money to will need to be able to accept Faster Payments

What if I’m making a payment to my Lloyds Bank credit card?

If you’re making a payment to your Lloyds Bank credit card, this will not be reflected on your online credit card statement until the next working day.

Will regular payments I receive from other people be sent by Faster Payments, and will they be faster?

Regular payments from other people will be sent via Faster Payments provided the bank sending them is part of the Faster Payments Service and can send Faster Payments. If the Faster Payments Service is used then payments received will be faster.

How long does it take to transfer money between my accounts?

Transfers made between your own personal Lloyds Bank accounts are made instantly.

What if I have made a payment to the wrong account?

If you have made a payment to the wrong account details, or if you have made a payment using incorrect account information, please check if the payment has been returned to your account. If so, please resend the payment with the correct details.

If the money hasn’t been returned and you know the beneficiary, the easiest and quickest way to recover the payment is to contact them directly. If however you don't know them or do not want to make direct contact, contact us directly and we will try and recover the funds for you.

Make payments with confidence

At Lloyds Bank we know you want to use Internet Banking without constantly worrying about security. We take your online security seriously and use state of the art anti-fraud systems to spot unusual activity. We also give you peace of mind with our Online Fraud Guarantee.

So when you ask to pay someone new, we’ll always check it’s you before sending the payment.

Find out more about how we protect you