Mortgage support
Worried about paying your mortgage? We have various ways that we can help you.
If you don’t have our app, you can learn how to set it up. You can also visit us in branch, or if you’d prefer to speak with someone, give us a call.
Regular payment types |
What it is |
Used for things like |
See these guides |
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Regular payment typesDirect Debit |
What it is
|
Used for things like
|
See these guides |
Regular payment typesStanding order |
What it is
|
Used for things like
|
See these guides |
Regular payment typesSubscription payment |
What it is
|
Used for things like
|
See these guidesView, cancel or block a subscription (app only) |
Standing orders are usually processed on the same day they are set up. Allow three to five working days for the money to reach the recipient.
If you don’t have enough money in your account to pay a standing order, your bank may refuse to pay it. When this happens, your standing order stops until the next scheduled payment.
Calls may be monitored or recorded to help us improve our quality of service.