Our helpline is open 7am - 11pm, seven days a week, but keep in mind calls from abroad are charged according to the telephone service provider’s published tariff.
Find out about the costs of using your cards outside the UK.
|Transactions outside the UK||Charges|
|Withdrawing cash in a currency other than pounds, or withdrawing pounds outside the UK, (at a cash machine or over the counter)||If you use your debit card to withdraw cash in a currency other than pounds, or to withdraw cash in pounds outside the UK, the amount is converted to pounds on the day it is processed by Visa using the Visa Payment Scheme exchange rate. We will charge you a foreign currency transaction fee of 2.99% of the amount of the transaction and a foreign currency cash fee of £1.50 for each withdrawal.
Where you elect to allow the cash machine operator/financial service provider to make the conversion to sterling for you, we will only charge a foreign cash fee of £1.50 for each withdrawal. The provider of the foreign currency may make a separate charge for conversion.
|Buying goods or services in a currency other than pounds||If you use your debit card to make a purchase in a currency other than pounds, the amount is converted to pounds on the day it is processed by Visa using the Visa Payment Scheme exchange rate. We will charge you a foreign currency transaction fee of 2.99% of the amount of the transaction and a foreign currency purchase fee of £0.50 for each payment. The foreign currency purchase fee does not apply to Platinum or Premier debit card holders.|
Keep in mind other charges apply, so please see the banking charges guide for details
You no longer have to tell us when you are travelling abroad. Our fraud and security systems are always on the lookout for suspicious activity on your accounts meaning you can relax when you are away making going abroad stress free.
Have an enjoyable trip!
Once you're outside the UK, you can use your Lloyds Bank Visa debit card in the same way you do at home. Whether you’re paying for a hotel, a meal, or buying petrol from a garage or a supermarket, you’ll have the same security and peace of mind.
If you're withdrawing money from over the counter, you'll need to know your PIN and have a form of ID with you – a valid passport will do.
We offer many ways to help you have a trouble-free trip abroad, so take a look at all we have to offer.
If your card is lost or stolen while you’re abroad, call us on:
Lines are open 24/7
If your card is declined, there are transactions you don't recognise or you need a new PIN, call:
Lines are open 24/7
Keep in mind calls from abroad are charged according to the telephone service provider's published tariff.