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How to use Direct Debits to make payments.
The fastest way to set up a Direct Debit is through Internet Banking on a laptop or desktop computer.
You can change the amount you pay or the account you pay from. If you need to change your due date, you can also do this through Internet Banking on a laptop or desktop computer. From your credit card account summary, select 'More actions', then 'Paying your credit card', then 'Request payment due date change'.
The fastest way to cancel a Direct Debit is through Internet Banking on a laptop or desktop computer.
Over the phone:
You can set up a Direct Debit by calling us on 0345 606 2172. Speak to an adviser 8am – 8pm, seven days a week. Not all Telephone Banking services are available 24 hours a day, seven days a week.
If you choose to call. You’ll need your 16-digit credit card number if you call us.
In a branch:
You can also set up a Direct Debit in branch.