Packaged Bank Account AA Breakdown Family Cover

Different levels of AA Breakdown cover for Packaged Bank Accounts customers.

About AA Breakdown Family Cover as part of Packaged Bank Accounts

AA Breakdown Family Cover is just one of the insurance benefits that come with a Packaged Bank Account with us. If you have a Select, Silver, Gold, Platinum, or Premier Account (opened before 2014), subject to eligibility you will have a certain level of Breakdown Cover available to you and eligible family members (different accounts have different levels; see below for details).

If you've broken down

To report a breakdown, you will need to call us. 

    For account holders, you will be asked for your membership number. This is your sort code and account number. You will need to show your Visa debit card when your AA patrol arrives.

    Family members will need to provide the account holder's full name, address and postcode. They will need to show a form of identification when the AA patrol arrives.

    What levels of Breakdown Family Cover are available?

    Breakdown Family Cover comes with certain services and levels. These may include:

    • Roadside Assistance: At the roadside if a vehicle you or your eligible family members are travelling in has broken down. If the vehicle can’t be fixed at the roadside, you or your eligible family member will be taken to the AA’s choice of relevant local repairer or local destination of choice, provided it is no further.
    • At Home: If you or your eligible family member’s vehicle does not start within a quarter of a mile of your home address.
    • National Recovery: If the vehicle cannot be fixed at the roadside, the AA will provide recovery for the covered person and up to seven passengers to any single location of your choice in the UK.
    • Onward Travel: If a repair on the vehicle isn’t possible, you or your eligible family members will get a replacement hire car for up to 72 hours, overnight accommodation, or reasonable onward travel expenses.

     

    More about AA Breakdown Family Cover

    Breakdown Family Cover inclusions by account

    Tip: use the scroll bar below to slide between the different accounts.

    Silver Account

    • Family Cover
    • Roadside Assistance
    • Available to new customers

    Platinum Account

    • Family Cover
    • Roadside Assistance
    • At Home
    • National Recovery
    • Available to new customers

    Select Account

    • Family Cover
    • Roadside Assistance
    • Unavailable to new customers

    Gold Account

    • Family Cover
    • Roadside Assistance
    • Unavailable to new customers

    Premier Account

    • Only applicable to Premier accounts opened before 2014.
    • Family Cover
    • Roadside Assistance
    • At Home
    • National Recovery
    • Onward Travel
    • Unavailable to new customers

    Protecting your money

    Packaged Bank Account benefits

    Explore the other benefits of a Packaged Bank Account. Our Silver & Platinum Accounts include Family travel insurance, AA Breakdown Family Cover and mobile phone insurance for a monthly fee to maintain the account.

    Travel insurance

    Mobile Phone insurance

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    Lloyds and Lloyds Bank are trading names of Lloyds Bank plc. Registered office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065. Lloyds Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278.

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