Eco Home Reward


A cashback reward for our mortgage customers

Our Eco Home Reward allows qualifying mortgage customers to claim one cashback reward for completing an eligible green home improvement.

Does my mortgage qualify?

Our Eco Home Reward has now closed, but you can check out our Eco Home offers.


How it works

number one 

Register before 31 October 2023

You need to have registered before completing a qualifying improvement to be eligible for the cashback. The registration window closed on 31 October 2023.

Not sure if you’ve already registered? Check your inbox for your email confirmation.

number two

Complete one of the eligible home improvements

Choose one of the eligible home improvements from our list.

Complete the work using your own installer or one we’ve teamed-up with.

number three

Claim your cashback reward

You can no longer make a new cashback claim for the Eco Home Reward​.

If you’ve told us about a delay to your home improvement and asked for an extension, you’ve got until 30 April 2024 to make a claim.

Make a delayed claim

Eligible home improvements

Browse our list of home improvements eligible for the Eco Home Reward and choose the one that's right for you. 
 

Important: you can only claim one cashback reward.

Category

Improvement

Cashback value

Category

Heating

Improvement

  • Air source heat pump
  • Ground source heat pump

Cashback value

£1,000

Category

Heating

Improvement

  • Biomass pellet boiler

Cashback value

£500

Category

Solar

Improvement

  • Battery for solar storage
  • Solar panels (Photovoltaics)
  • Solar thermal heating

Cashback value

£500

Category

Windows

Improvement

  • A-rated double/triple glazing (where replacing single glazing)
  • Secondary glazing

Cashback value

£500

Category

Insulation

Improvement

  • Cavity wall insulation (including party wall)
  • Flat roof insulation
  • Loft and pitched roof insulation
  • Room in roof insulation
  • Smart air bricks
  • Solid floor insulation
  • Solid wall insulation
  • Suspended wooden floor insulation

Cashback value

£500

Important: spray foam is not covered by the Eco Home Reward.

Interested in a heat pump or solar panels?

Learn more about heat pumps and solar energy and meet the installers we’ve teamed up with. Or, you can use any installer you like.

Octopus Energy logo.

Air source heat pumps

Octopus Energy can provide a free, personal assessment and quote for an air source heat pump.

More on heat pumps
Solar panels on a rooftop.

Solar panels and batteries

Effective Home can provide a free, virtual survey and personalised quote to get solar energy in your home.

More on solar energy

Important information
 

  • We’ll aim to pay the Reward to qualifying customers within 30 days from when you submit an invoice for the completed work. We’ll tell you how to do this when you register.

    The Reward will be paid into the account you pay your Lloyds Bank mortgage from. If you don’t have a direct debit set up to pay your mortgage, you’ll need to speak to us to arrange payment.

    You can only claim one Eco Home Reward for a property, even if you’re doing a number of home improvements or if you make more than one mortgage application for that property in the qualifying period. You can’t make a claim for a heat pump installation and other eligible improvements separately.

     

  • To qualify for the Eco Home Reward (we will call this the Reward), you must:

    Be raising funds through a Lloyds mortgage on a property for qualifying energy efficiency improvements on that property. The Reward is available to customers purchasing their first home, moving to a new home or purchasing a buy to let property. The Reward is also available to existing Lloyds customers borrowing more for home improvements and customers remortgaging to us from another lender and borrowing more for home improvements.

    Have applied for a qualifying mortgage directly through a Lloyds branch, website, or by telephone between 1 November 2022 and 30 September 2023.

    Have registered for the Reward by 31 October 2023.

    Complete your mortgage transaction and the improvements, and have told us that you have completed them including submission of your invoice evidence by 29 February 2024.

    For further guidance on invoice submission, please see the FAQs.

    You will not qualify if:

    Your mortgage was made through a Mortgage Broker.

    You change the type of application during the process. For example, if you are no longer borrowing the additional funds for home improvements as part of your mortgage application.

    You applied for the mortgage before 1 November 2022 or after 30 September 2023.

    Other important information:

    Lloyds is not responsible for the improvements carried out by your chosen supplier. Lloyds releasing the funds to you does not guarantee the quality of work done by the supplier and it is up to you to make sure you are satisfied with the improvements carried out. Lloyds cannot make any guarantee about the costs of the work required or any savings that can be made, and you are responsible for making your own decision.

    You agree that Lloyds might contact you with reminders about this Reward and for research purposes.

    Lloyds reserve the right to withdraw the Reward at any time.

Eco Home Reward FAQs

Find answers to the most common questions about our reward.

FAQs Try the eco home tool

Try our Eco Home Tool

Our Eco Home Tool is great for working out where you could save money on energy bills. You can even create a personalised action plan to help reduce your carbon footprint.

Try the tool Try the eco home tool

Heat pump grants

The government is offering grants towards the cost of upgrading your boiler to a low carbon heating system. 

Heat pump grants

Eco home offers

We like to reward customers for making sustainable choices when it comes to their homes.

Find out if you qualify for one of our Eco Home offers.

Eco Home offers

You could lose your home if you don’t keep up your mortgage repayments