Eco home offers
Take advantage of our tailored energy-saving solutions and offers. They’ll help you save money and reduce your bills.
Take advantage of our eco home offers
Up to £2,000 cashback with Eco Home Reward
If you’re a qualifying mortgage customer, you could get cashback and a free EPC when you make sustainable home improvements.
You'll receive 1 cashback payment based on the improvement you install, up to:
- £2,000 for a heat pump
- £1,000 for solar panels
- £500 for professionally-installed insulation
- £500 for replacement windows
- £500 for heating improvements.
Plus, you can schedule an Energy Performance Certificate (EPC) assessment afterwards - at no extra cost.
Octopus Energy
Octopus Energy is our trusted partner for everything to do with heat pumps.
Top rated for customer service on Trustpilot, we work with Octopus Energy on our heat pump offer.
You can also get £100 credit on your Octopus Energy account if you get a heat pump installed by them.
‘The house is consistently warm, I don’t have to think about it at all’
At the start of the year James and Rita transformed their homes with a Lloyds funded heat pump.
For James the offer to get a heat pump on us nudged his family ‘to install a modern, efficient home heating system that we wouldn’t have justified paying for outright.’
And for Rita her Cosy heat pump is bringing comfort to the next level. ‘Before, with the boiler, I was always fiddling with timers and settings… now the house is consistently warm, I don’t have to think about it at all.’
At Lloyds we’re here to support customers on their home improvement journey and it’s great to hear that customers feel the same ‘It’s not just talk – they actually helped us make a big change.’
But the magic doesn’t stop there, if you meet our qualifying criteria you can still start a claim.
A little something for making a sustainable choice
If you're buying an A or B-rated EPC home, or if you already have one and you’re switching to us from another lender, we’ll give you £250.
You’ll find out more details on how to claim this cashback and when you’ll receive it during your application.
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To qualify for this £250 cashback, you must:
- complete on a qualifying mortgage
- have a maximum loan to value (LTV) of 95%
- have a valid Energy Performance Certificate (EPC) listed on the government EPC register. This certificate must show that your property has an A or B rating.
If you're looking at new build properties that are still in development, you won't find an EPC rating on the government database. In this case, make sure to ask the builder for a Predicted Energy Assessment (PEA).
Excludes buy-to-let applications, product transfers or if you’re borrowing more on your current Lloyds mortgage.
Get a new heat pump and standard installation - on us
If you applied for a new Lloyds mortgage or switched to a new deal between 15 October and 24 November 2025, you could qualify for a brand-new heat pump. We'll cover the cost of a heat pump and standard installation. If your property requires any additional or non-standard work, there may be extra costs. Octopus Energy will discuss these with you before any work begins.
Select ‘Get a new heat pump on us’ to see if you qualify.
To qualify, you'll need to:
- be eligible for the government's Boiler Upgrade Scheme which will contribute £7,500 to the cost of the heat pump. Octopus Energy will apply for this and claim on your behalf
- have applied and accepted your mortgage illustration for a new Lloyds mortgage or accepted an illustration to switch to a new deal if you were already with us between 15 October 2025 and 24 November 2025
- open or already have a Club Lloyds bank account
- complete on your mortgage or deal switch
- install the heat pump within 12 months of completing on your mortgage or deal switch
Your mortgaged property must:
- be located in England
- have a valid EPC rating of C or D registered on the government's EPC Register
- pass a property suitability check for standard installation. Octopus Energy will do this and tell you if additional works are required. This could mean that you need to take action to qualify for standard installation or that you no longer qualify for this offer
Please note: You don't qualify for this offer if you're only making an application for additional borrowing.
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Terms and conditions
Lloyds will pay for a standard heat pump installation by Octopus Energy. Standard installation includes:
- an air source heat pump (Octopus Energy Cosy or Daikin)
- a compatible hot water cylinder
- necessary radiators for your system and design
- plumbing, pipework and electrical work to Octopus Energy design standards
- scaffolding, if required for installation
- asbestos testing, not including removal if required
- 8-year product warranty (Cosy) or 5-year warranty (other brands)
- 5-year labour and workmanship warranty
- dedicated Octopus Energy support team from quote to installation
Additional works:
- Some homes may need extra work, such as groundworks or asbestos removal to allow for heat pump installation. Octopus Energy will tell you if additional works are required. This could mean that you need to take action to qualify for a standard installation or that you no longer qualify for this offer
- If you no longer qualify for this offer and you still want to go ahead and self fund a heat pump installation, we can offer £2,000 cashback as part of the Eco Home Reward
Installation and suitability:
- Octopus Energy will visit your home to check whether it is suitable for a heat pump
- If your property is leasehold or shared ownership you must obtain consent from your landlord.
- If your home isn’t suitable the installation won’t go ahead
- Installation must be completed within 12 months of your mortgage completion date. If the heat pump isn’t installed within this timeframe, you’ll be responsible for covering the full cost of the heat pump and its installation
Responsibilities and liabilities:
- Lloyds is not responsible for installation or home improvements
- It’s important that you feel confident the installation is right for your property and your needs
- We recommend reviewing the details carefully and asking any questions before going ahead
- You’re responsible for making your own decision whether to go ahead with the installation
- Octopus Energy is your point of contact for support, maintenance and warranty
- No guarantee is made regarding energy savings or EPC improvements
Exclusions:
- If Octopus Energy assesses that additional works are required that fall outside the scope of this offer, such as groundworks or asbestos removal, you will need to arrange and pay for these before the installation can go ahead
- You cannot claim the Eco Home Reward cashback for the heat pump installation under this offer. You also cannot claim the Eco Home Reward cashback for any additional works required for the installation of the heat pump under this offer. However, if you meet the Eco Home Reward eligibility criteria, you may still claim cashback for other qualifying home improvements, such as solar panels or insulation, alongside this offer
- Certain types of properties such as flats, listed buildings and properties without suitable outdoor space or with incompatible heating systems may not be eligible. Octopus Energy will advise whether your property qualifies
- The offer is subject to availability and may be changed or withdrawn at any time without notice. If we withdraw the offer we will put a notice on our website
Data protection and communication:
- By applying, you consent to Octopus Energy sharing your personal data with Lloyds Banking Group for the purposes of reporting and fulfilling the order. Read more about the Octopus Energy’s privacy policy.