Log on to Internet Banking

When you log on, we’ll ask for:

  • your User ID
  • your password
  • part of your memorable information

If you don’t know these or they aren’t working, you can reset them online.

Log on now

Payments to Ukraine

We'll refund our £9.50 fee where charged for payments sent to Ukraine. Please allow a few days for this to be paid back into your account.

Log on to send money outside the UK

Step by step guide to logging on

1. Username and password

On the first page we’ll ask for your User ID and password. Enter these in the boxes.

2. Memorable information

Next we’ll need 3 characters of your memorable information. The number above each box tells you which to enter.

3. Trust this device

You might be asked to trust your device. This is a security feature. You should do it if you’re going to log on often from here.

4. All done

Now you’re through to your accounts.

Have you thought about using our Mobile Banking app?

  • Join over 6 million Lloyds Bank customers who already use our app.
  • Log on securely with your fingerprint or Face ID.
  • Stay up to date with app notifications.

Get it on Google Play

Download on the Apple App Store

How to set up the app

Ready to log on?

When you log on we'll ask for your User ID your password and part of your memorable information. 

Log on now

Making the most of banking online

Banking online can save you time. Find out about all the things you can do on your phone or in your internet browser.

What you can do online

Important legal information

Lloyds Bank plc. Registered office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065. Lloyds Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278.

Mobile Banking: We don’t charge you for Internet Banking but your mobile operator may charge for some services, please check with them. Services may be affected by phone signal and functionality. You must be registered for Internet Banking.

Mobile Banking app: Our Mobile Banking app is available to Internet Banking customers with a UK personal account and valid registered phone number. Our app is available to iPhone and Android users only and minimum operating systems apply, so check the App Store or Google Play for details. Our app does not work on jailbroken or rooted devices. Device registration required.

Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Google Play is a trademark of Google LLC. Terms and conditions apply.