Receive money from outside the UK or in a foreign currency

Get sent money from outside the UK

Receive pounds or a foreign currency.
No Lloyds Bank fee for payments in euros from within the EEA or UK.
Find your IBAN and BIC in our Mobile Banking app or Internet Banking.

What details you'll need to give expandable section
For your payment to be transferred as quickly as possible, you'll need to give the sender your:

full name

address

IBAN

BIC.

You can find your IBAN and BIC using Internet Banking or our app.

Mobile Banking app guide expandable section
Internet Banking guide expandable section
Log on to Internet Banking and select an account.

Choose the View IBAN / BIC link.

All done. You can now give your IBAN or BIC to your sender.

Log on to our app and select the More option from your account.
Choose Send bank details. Then select Send international details.
From the list, choose the preferred messaging app you want to use to send your banking details.
Select who you want to send the details to from your list of contacts.
All done - you’ve shared your account details.

If you don't bank online expandable section

Statement

You can find your IBAN and BIC in the top-right corner of your statement.

Phone

Phone us on 0345 300 0000 (+44 1733 347 007 from outside the UK). 8am – 8pm, seven days a week. Not all Telephone Banking services are available 24 hours a day, seven days a week.

Branch

You can visit your nearest branch for help with payments.

Payments explained

Fees that apply to electronic payments

Our fees

Type of payment	Fee
Type of payment Payments in euro received from within the UK, EEA or by SEPA Credit Transfer	Fee No fee
Type of payment Receiving a payment up to and including £100	Fee £2*
Type of payment Receiving a payment of over £100	Fee £7*

*This fee won't apply to payments in pounds received from within the EU to our Basic Account.

We’ll convert the payment received into pounds on the day we pay it into your account. We use our standard exchange rate for money received from outside the UK or in a foreign currency.

Other fees

Payments may pass through an agent bank to reach Lloyds Bank. The agent bank might charge for their service, and that fee will be deducted from the payment sent. This reduces the payment Lloyds Bank receives, so you'll also get paid less.

Exchange rates

Payments are processed using our standard exchange rate and we’ll only change your payment into pounds when we receive it. Until then the exchange rate is indicative, for information only and can change at any time.

To get an indication of the exchange rate you may receive, you can phone us on 0345 300 0000, 8am – 8pm, seven days a week. Not all Telephone Banking services are available 24 hours a day, seven days a week. Or call into your local branch.

Our standard exchange rate includes a margin. The following table provides an indication of the current margin. This is the difference between our standard exchange rate and the wholesale rate at which we buy and sell currency in the foreign exchange markets.

If you hold a Mayfair Private Banking Service account, you may receive a different standard exchange rate and margin. Please contact your Private Bank Manager for more details.

Standard Exchange Rate
Payment Value in GBP	Current margin for receiving money from outside the UK or in a foreign currency
Payment Value in GBP 0 - £10,000	Current margin for receiving money from outside the UK or in a foreign currency 3.55%
Payment Value in GBP £10,000 - £50,000	Current margin for receiving money from outside the UK or in a foreign currency 3.55% - 2.40%
Payment Value in GBP £50,000 - £100,000	Current margin for receiving money from outside the UK or in a foreign currency 2.40% - 2.10%
Payment Value in GBP £100,000 - £250,000	Current margin for receiving money from outside the UK or in a foreign currency 2.10% - 1.50%
Payment Value in GBP £250,000 and above	Current margin for receiving money from outside the UK or in a foreign currency 1.50%

Margin Calculator

I am expecting a payment of:

£

Payment margin:
##marginrec##%

For example:

A person in the United States makes a payment of $1,000 to your account. If the current GBP/USD wholesale rate is 1.2600 , the Lloyds Bank standard exchange rate applied to the incoming payment would be 1.3047, based on our current margin of 3.55%.

In this example, if we receive $1,000 this means you’ll receive £759.44 in your account after we charge our £7 fee.

Please note: We use a live wholesale rate to calculate the standard exchange rate. Together with the percentages outlined previously, the information is indicative, for information only and can change at any time.

Other fees may apply

Timescales expandable section

Payments sent in euros from a bank within the EEA should be in your account by the end of the following working day.

We can't control when we'll receive payments not in euros or from outside of the EEA. This depends on when and how the sending bank sends the payment to us. When we do receive it, we'll convert it into pounds, take our fee and then pay the money into your account as soon as possible.
If you've haven't received an expected payment expandable section

Please contact the sender of the money and ask them to contact the bank sending the money. They can trace the payment.
If you have a cheque in a foreign currency expandable section

If you want to pay in a foreign currency cheque, sign your name on the back of the cheque and call in to branch. We generally try to “negotiate” a cheque. If we can’t do that or you ask us, we can “collect” it.

We may not be able to accept cheques in all foreign currencies.

Negotiating or collecting a cheque - what's the difference?

Negotiating: We'll usually pay the money into your account by the sixth working day after we receive it. We’ll convert it into pounds using our standard exchange rate for this payment.

Collecting: We'll pay the money into your account when we receive payment from the paying bank. The time this takes can vary depending on the paying bank or its country. We send the cheque to them and we may use an agent to do this. When we receive payment, we’ll convert it into pounds using our standard exchange rate for this payment.

For more information

To get help or ask questions about the standard exchange rates, you can visit one of our branches or call us on 0345 300 0000. 8am – 8pm, seven days a week. Not all Telephone Banking services are available 24 hours a day, seven days a week.

Important legal information

Lloyds Bank plc. Registered office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065. Lloyds Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278.

Calls may be monitored or recorded to help us improve our quality of service.

Mobile Banking: Mobile Banking is available to Internet Banking customers. We don’t charge you for Internet Banking but your mobile phone provider may charge for some services. Please check with them. Phone signal and functionality may affect services. Terms and conditions apply.

Mobile Banking app: Our app is available to Internet Banking customers with a UK personal account and valid registered phone number. It’s only available to iPhone and Android users. Minimum operating systems apply, so check the App Store or Google Play for details. Our app does not work on jailbroken or rooted devices. You must register your device.

Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Google Play is a trademark of Google LLC. Terms and conditions apply.