Fixed rate maturity

You can do this in online banking

  • We offer four maturity options.
  • Making your choice is quick and simple online.
  • Give your maturity instructions up to 14 days before your account matures.

If you have a joint account, you’ll need to call us or visit a branch.

Keep in mind

If you've got a Fixed Cash ISA and don’t give us an instruction, we'll automatically change it to an Instant Cash ISA.

If you've got a Fixed Saver and don’t give us an instruction, we'll automatically change it to a Standard Saver.

Steps to take

We'll guide you through it.

    1. Log in and select Amend your maturity instruction.
    2. Select one of the four maturity instructions:

      3. a. Reinvest full balance.

      b. Reinvest balance and add funds.

      c. Partial withdrawal and reinvest balance.

      d. Withdraw full balance and close account.

    3. Confirm your selection to complete the process.

Getting started online

Online banking

Log in to view or manage your accounts on our website.

Log in

Register

Let’s look at the details

  • If your account matures on a Friday, weekend or bank holiday, you won't see your requested changes in online banking until the next working day.

  • Read up on our savings and ISA rates.

  • The benefits of reinvesting

    • All interest is paid tax-free.
    • You can pay in and out in as many times as you like in the same tax year. It won’t count towards your ISA allowance.
    • You have 14 days from the date the ISA changes to cancel the account with no charge. 

    To cancel the account

    You can cancel the account by closing it or transferring to another ISA product. We’ll pay you back any credit balance and pay interest on the account for the time your money was with us.

    Keep in mind

    You can select where your interest is paid:

    • to your ISA
    • to another account with us
    • to another bank or building society.

    If you arrange for your interest to be paid into a different account, any more interest you earn from this may be taxed. This is unless the other account is also tax-free.

    At the end of the fixed term, unless we receive instructions from you, your account will automatically change to an Instant Cash ISA.

  • If your Fixed Cash ISA matured and you didn't give your maturity instructions, it will have changed into an easy access cash ISA.

    You can now decide whether to do nothing and leave your money in the Instant Cash ISA or renew into a different ISA account.

Protecting your money

FSCS logo

The Financial Services Compensation Scheme (FSCS) protects up to £120,000 of the eligible money you hold with us.

More about the FSCS



Protecting your money

FSCS logo

The Financial Services Compensation Scheme (FSCS) protects up to £120,000 of the eligible money you hold with us.

More about the FSCS

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