Go paper-free
Amend paper-free preferences for your statements and correspondence.
We’ve added extra security checks to protect your account. These checks happen when you:
This means if you don't use our app, or we don't have your phone number, you might not be able to continue.
The simplest way to prove it's you is by using the app.
When using online banking, you’ll notice the extra security during login.
To make sure you're able to complete the extra security checks, check and update your phone number so we’re able to text a passcode to your mobile or call you.
It’s very important that we have your up-to-date phone number. Find out how to update your phone number online.