How to apply for a credit card
Things to consider before you apply
During your application
You can apply for a credit card online, in branch or on the phone. Some balance transfer offers are only available when you go online. You will find out if you have been successful halfway through the application.
Internet Banking is the quickest and easiest way of applying for a credit card. The application form will work well on your desktop, smartphone or tablet.
After you have submitted your application
Your card will arrive within seven working days and your PIN will arrive within five working days. If your card hasn't arrived within two days of your PIN, please call us on 0345 606 2172.
You'll also receive two emails:
- Pre-contract information - This is the legal contract we provide to you before you accept the terms and conditions.
- Adequate explanation and Credit Card Agreement - This is the terms and conditions you have signed. We will send this once your application has been completed.
There are a number of reasons why you may have been declined for a credit card:
- It may be because you did not meet the application criteria required. For instance, a credit card issuer may set a minimum level of income. All issuers have their own criteria so while one might decline you, another might accept you.
- Adverse information in your credit history. This includes missed payments on mortgages, loans and credit cards and high levels of existing borrowing in relation to your income. Even if your finances are improving, your credit file may still be affected by something from up to 6 years ago.
- The credit card issuer may have other information relating to your finances and ability to repay a credit card. For example, if you are applying for a card from your bank, they are likely to use information about your current account or savings.
You should think carefully about which type of credit card will suit you. Take care not to apply for too many credit cards because every time you apply for a card, whether your application is successful or not, it’s noted on your credit file. This can make some credit card issuers concerned about lending to you.
The issuer will inform you of your declined application and tell you which credit reference agency was used. First of all you may want to find out why you were declined. The best way to do this will be to contact the credit referencing agency.
Credit reference agencies share details about people who want to borrow with lenders - such as credit card issuers. The lenders then use these details to work out your credit score and decide whether to offer you a credit card. Your credit score is based on the information you provide and what's in your credit file.
You can get a copy of your credit file from these agencies by visiting their websites. There may be a small fee for this service. If you think your information is incorrect or would like to explain the background of specific details, then you should contact the agencies. This is called a Notice of Correction and anyone searching your file in the future will see this and must take account of it.
Important legal information
Lloyds Bank plc. Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no. 2065 Lloyds Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278.Visit the Lending Standards Board website
We may monitor or record telephone calls to check out your instructions correctly and to help us improve the quality of our service. Calls from abroad are charged according to the telephone service provider’s published tariff. Not all Telephone Banking services are available 24 hours a day, 7 days a week. Please speak to an adviser for more information.
How much we lend and the issue of a credit card depends on an assessment of your circumstances. You must be 18 or over and a UK resident to apply.
Terms and conditions apply to all Lloyds Bank credit cards benefits. Full details will be sent with your card. After each introductory period ends you will be charged at the appropriate standard rate.
Mastercard® is a registered trademark, and the circles design is a trademark of MastercardInternational Incorporated.