The simplest way to change your address is in our app.
Let me show you how in just a few short steps.
Log on to the app, and select the profile and settings icon in the top right corner.
Select Edit, next to your address.
Enter a valid new postcode and select, Find Address.
Then, select your address from the list.
You'll then be asked to confirm your new address.
Finally, read the on-screen messages and confirm you understand.
You will be asked to enter your password or to confirm it's you.
This may look different depending on your device and settings.
All done. You've updated your address!
Any changes will take place immediately and you'll see your updated address the next time you log on.
If you run into a problem, we'll ask you to message us using our secure messaging service.
We'll ask you some questions about your request.
Then we'll be able to assist you with your change of address.
One of our colleagues will confirm that this has been done.