If you are coming to the end of your mortgage, credit card or loan payment holiday, we will contact you before it ends, there is no need to call us. You can use our coronavirus support tool to find the right solution for your needs and confirm what you would like to do in a few simple steps.


Life can throw all sorts of things at you – if you find that you are starting to worry about your money, it can be tough to acknowledge you have a problem. But you’re not alone - we are here to help you. Our range of tips and advice can point you towards ways of staying on top of your finances. The sooner you let us know, the quicker we can help and get you back on track.

Coronavirus and your money

Visit the Money Advice Service for help if  you are suffering from financial difficulties due to the coronavirus.

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Check your money health in 60 seconds

Do our quick quiz to see if you can improve your money situation.

Try it nowUse our money health check

Call us for help

If you are struggling with your money, call us — we'll help as much as we can.

Find out how to contact us

Free independent help and advice

You can get impartial and free advice to help you deal with money worries from many organisations.

Get help nowwith free independent help and advice

Interest-only mortgage worries?

Whether it's repaying your interest-only mortgage or worries about meeting your monthly payments, let us help you.

Help me with life's challenges

Life's challenges can throw your money into disarray - if you're worried about your health, dealing with bereavement or even the impact of gambling on your finances, we are here to help.

Universal Credit support

Useful links if you might be affected by Universal Credit. This benefits people who may be on low income, out of work or looking after children at home.

In persistent debt?

See what you can do and how we can help

Find out more

For your next step

All the ways we can help people, families and businesses with change.

Advice on family money

Watch tips from experts on helping your children through study and into work.

Ways to bank with us

How and where you can get your banking done - online, by phone, text, or on the high street.

Our products

Get basic info about all our products and learn how you could use them.

The M-word

Conversations about money can be difficult. Most of us don’t feel very comfortable talking about our finances with our loved ones. We try to avoid the conversation, change the subject, or put it off until another time. But sometimes those conversations are the most important ones to have

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