Tools and resources

Our useful tools and resources include information on best practice and how to act on key findings.

Lloyds Bank Academy

Find out where the Lloyds Bank Academy can take you

From connecting with friends and family, to saving money online, the Lloyds Bank Academy has a range of lessons all designed to help you get more out of life and work. The Academy is open to everyone, easy to follow and completely free. 

About the academy

Online Safety

Information about how Lloyds Bank is taking your online security seriously and links to online safety tips, advice and resources.

Previous UK Consumer Digital Index reports

Previous business reports and insights

Our story and case studies

Read about how we have been using our data since 2016 and how the insight has to led to action for us and our partners. 

Essential Digital Skills data tables

To access more in depth information on the 2020 EDS data, please refer to the interactive tables. 

Download the report

Read the 2021 UK Consumer Digital Index report for full details.

Download report (PDF, 3.5MB)opens in a new tab.