Tools and resources

Our useful tools and resources include information on best practice and how to act on key findings.

Digital Skills Training and Support

These websites provide free digital skills training, support and best practice; including courses on getting set up online, online safety and finding a job online.

Money Management tools

Hints, tips and resources to help with financial skills and money worries.

Inclusivity

Organisations helping to drive digital inclusion and accessibility.

Online Safety

Information about how Lloyds Bank is taking your online security seriously and links to online safety tips, advice and resources.

Contextual Research and Information

Links to key research ports and strategy papers regarding digital and financial capability.

About us

The digital index is created with our partners. Find out how we create the Index, how it is used and hear thoughts from our partners.

Regional findings and case studies

The Consumer Digital Index key findings are provided at a regional level, along with local case studies.

Download the report

Read the 2020 UK Consumer Digital Index report for full details.

Download report (PDF, 3.43MB)opens in a new tab.