Tools and resources

Our useful tools and resources include information on best practice and how to act on key findings.

Online Safety

Information about how Lloyds Bank is taking your online security seriously and links to online safety tips, advice and resources.

About us

The digital index is created with our partners. Find out how we create the Index, how it is used and hear thoughts from our partners.

Regional findings and case studies

The Consumer Digital Index key findings are provided at a regional level, along with local case studies.

Download the report

Read the 2020 UK Consumer Digital Index report for full details.

Download report (PDF, 3.43MB)opens in a new tab.