About us

Since 1765, we have been providing expert support and guidance to households, businesses and communities of Britain. Our expertise and understanding are built on this experience, providing financial confidence and peace of mind for our customers of every generation.

We are committed to supporting families and businesses, helping them to take the next step, whatever that may be.

Lloyds Bank, by your side.

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Lloyds Bank Drumbeat

Platinum Jubilee Pageant

We are proud to partner with the Platinum Jubilee Pageant. For over 250 years we have supported the people and businesses of Britain and Her Majesty has reigned for 70 of those years.

The Pageant is a way to celebrate her lifetime of commitment and service. But also to look forward to a future that sees Britain continue to prosper in ever more inclusive and sustainable ways. 

Visit the Platinum Jubilee Pageant website to find all the official information.


Platinum Jubilee Pageant
Local Pageant Information Pack

Helping you celebrate this once in a lifetime event

We are delighted to share with you the Platinum Jubilee Pageant pack, which will help give you lots of ideas on how to celebrate in your home, streets and communities.

View the Platinum Jubilee Pageant pack (PDF, 10.7MB) 

By your side through the decades

We’ve taken a look back over the last 70 years of Her Majesty’s reign at how the way we serve our customers has changed.

  • The 1960s - The introduction of computers

    Lloyds Bank got its first computer in 1961. After installation, 2,000 customer accounts from our Pall Mall branch went onto the new system. We were the first high street bank to have all our branches computerised - just in time for decimalisation, when the British currency changed from shillings, florins, and threepence to 5p, 10p and 50p.

    Pall Mall branch

    Our first computer getting delivered to our Pall Mall branch, 1961

  • The 1970s - Automatic cash machines

    In 1972, the first Cashpoint machine was installed, in Brentwood, Essex. The Cashpoint was the UK’s first online real-time ATM and was the first time customers could immediately withdraw money from a machine which debited their account straightaway. It wasn’t until 1977 when the first through-the-wall Cashpoint was installed, enabling people to access their cash from outside the branch.

    Queen Elizabeth II

    A picture of Queen Elizabeth II visiting one of our cashpoints in 1974.

  • The 1980s - Cash for the masses

    In 1981, we celebrated our 1,000th cashpoint in the country at our Manchester Piccadilly branch.

    Cashpoint grand opening

    The grand opening.

  • The 1990s - Going online

    By 1998 we’d launched our Internet Banking service which allowed people to do all the basics of online banking, like checking your statement, transferring funds, or setting up direct debits.

    Lloyds Bank Website 1998

    The Lloyds Bank website in 1998.

  • The 2000s - The introduction of text banking

    In 2009, we became the first bank in the UK to launch 'on demand' text message balance updates for our customers. The service enabled subscribers to keep an eye on their account balances, as well as details of their last six transactions.

  • The 2010s - The launch of mobile banking

    We launched our first Mobile Banking app in 2012 as more and more of the country started using smartphones, allowing people to bank from anywhere on their mobile.

    Mobile banking app

    Our first banking app.

The 1950s - The roll-out of mechanisation​

To automate bookkeeping, mechanisation of our banking processes began in the 1920s and the roll-out was in full-swing throughout the 1950s. Before then, most accounting was still carried out by pen and paper.​

Ipswich branch

Ipswich branch mechanisation, 1950s

YouTube channel

You can watch more of our ads on our YouTube channel.

Visit our YouTube channel

Equality and diversity

See how we cater to the needs of customers and employees from diverse groups.

Find out about our approach to equality and diversity

Important legal information

Lloyds Bank plc. Registered office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065. Lloyds Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278.

Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS).