Go paper-free
Amend paper-free preferences for your statements and correspondence.
Fraud is big business
Don't be its partner in crime - learn how to avoid scams and protect yourself. If you think you've been scammed, contact us immediately.
Stay safe from scams
Nobody is immune from fraud. Learn how to protect yourself from fraudsters by staying vigilant and taking a moment to stop and think. Are you at risk?
Common scams you need to avoid
Other scams to watch out for
Investment scams
Do you know how to spot a fake financial company or adviser?
Advance fee scams
Never pay upfront for goods or services, unless you’ve made sure that it’s genuine.
Doorstep scams
Be careful of strangers on your doorstep and know what to look out for.
Ticket scams
Avoid the disappointment of fake tickets and protect your money.
Passcode scams
Only fraudsters would call to ask you for a passcode.
Pension scams
Fraudsters can pretend to be someone you trust to target your pension.
Romance scams
Fraudsters create fake dating profiles to steal your money.
Student scams
Fraudsters and criminals often target students and young people.
Invoice scams
Fraudsters can send fake invoices to steal your money.
How to protect yourself from fraud
Protect your devices
We explain why you need to keep your devices safe and how to do it.
Protect your passwords
Fraudsters may try to guess your passwords to get into your online accounts.
Protect your identity
If a fraudster steals your personal and banking details, they can use your identity.
Card safety
Do you know how to protect your bank card when using it online or out and about?
How we protect you
We use a whole range of methods to protect you from fraud.
Authorised Push Payment scams
We can help you keep your money safe from fraudsters.
Further support and how to report fraud
Action Fraud
Contact Action Fraud to report a crime or to get general advice.
Register with CIFAS
CIFAS can prevent fraudsters from using your name to apply for products or services.
Have you been scammed?
Contact us right away if you think you've been scammed. We can then guide you on what to do next.
