Flexible Contents Insurance
Sorry, this is no longer available to new customers.
We'd recommend taking a look at our contents insurance.
Did you have Flexible Contents Insurance cover?
Your cover has now ended.
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Key differences |
Contents insurance |
Flexible Contents Insurance |
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Key differencesCover term |
Contents insuranceYearly cover with no admin charges to cancel or change cover |
Flexible Contents InsuranceMonthly cover with no admin charges to cancel or change cover |
Key differencesManaging your policy |
Contents insuranceManage your policy on the phone with some parts online too |
Flexible Contents InsuranceManage your policy online |
Key differencesMaking a claim |
Contents insuranceMake claims online or over the phone |
Flexible Contents InsuranceMake claims online |
Key differencesCover limit |
Contents insuranceMinimum of £50,000 cover in the home for a number of events such as fire , flood, theft and water damage. Accidental damage and Legal Expenses cover included with Silver and Gold levels |
Flexible Contents Insurance£10,000 simple cover in the home against fire, flood, theft and water damage |
Key differencesOptional cover |
Contents insuranceCover your contents and students’ contents temporarily away from your home, anywhere in the world, at an extra cost. Add Specified items individually worth over £2,000 at an extra cost for cover in the home, or both in and away from the home. Accidental Damage cover included with Silver and Gold levels |
Flexible Contents InsuranceCovers selected items anywhere in the world at an extra cost. Includes Accidental Damage |
Key differencesLiability Cover limit |
Contents insuranceUp to £2,000,000 cover for the breach of your personal legal responsibilities. |
Flexible Contents InsuranceUp to £10,000 cover if you're responsible for fire, flood and water damage to your landlord's or neighbour's property. |
Frequently asked questions
Why has my policy ended?
We regularly review the products we make available to our customers and we have decided that Renters Insurance will no longer be offered after 31 May 2022.
What if I have an open claim?
We will continue to process any claims for incidents that occurred on or before 31 May. See more information about claims in the FAQs below.
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For claims submitted before 21 May 2022, please access your Policy Manager to track your claim status and find out if there is any information we require from you.
We will keep you up to date on your claim by email so it’s important to make sure we have the correct email address. If you need to update your email address you can do this in your Policy Manager.
For claims submitted on or after 21 May 2022, we will keep you up to date on progress by email or phone.
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Your open claim will not be impacted by your policy ending on 31 May 2022.
For claims submitted before 21 May 2022, please access your Policy Manager to track your claim status and find out if there is any information we require from you.
We will keep you up to date on your claim by email so it’s important to make sure we have the correct email address. If you need to update your email address you can do this in your Policy Manager.
For claims submitted on or after 21 May 2022, we will keep you up to date on progress by email or phone.
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Head to the ‘Make a claim’ section at the top of this page and click the ‘Register your claim’ button. We will review your claim as soon as we’ve received all the details.
Important legal information
Lloyds Bank plc. Registered office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065. Lloyds Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278.