Once you've reported your card as lost or stolen you can view your new card details in our app. You can view your debit card details the next day and your credit card details within 5 days. This lets you use your new card details online whilst waiting for your new card to arrive in the post.
If you're registered for Wallet Pay apps such as Apple Pay or Google Pay™ you can use your mobile device to pay for your shopping whilst you wait for your new card to arrive in the post.
If you're not registered, our app gives you all the details you need to sign up to these services.
More Card & PIN services
Manage how your cards are used, report your card lost or stolen and view your PIN online.