Mortgage support
Worried about paying your mortgage? We have various ways that we can help you.
View your PIN
You can do this in our app
- Check your PIN in our app.
- It works for credit and debit cards. But you need to be the main cardholder for your credit card.
- It's safe and secure. You can only view your PIN when you've securely logged on.
For new accounts you can start using this feature as soon as the application process is complete.
- Log on to our app. Choose Manage card on the bottom right of the app.
- Select View PIN. Swipe to choose relevant card. You will only be able to view PIN on active cards.
- Select and hold the Reveal PIN button. Once you have seen your PIN, release the Reveal PIN button to hide it from view
- That's it, you've viewed your PIN and can check it again anytime.
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You can also request a PIN reminder by calling us, it’ll be sent to you by post within 5 working days.
Our you can visit us in branch.
Please note that for security purposes, we cannot provide your PIN details over the phone.