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Existing credit card customers

If you're an existing customer and you’d like to know how to manage your Lloyds Bank credit card, you're in the right place.

Here’s everything you need to make the most of your credit card.

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Just received your new card?

Welcome! Thanks for choosing a Lloyds Bank credit card.

Activate your card

Already have Online Banking?
Log on to activate your card

Not registered for Online Banking?
You can still activate your card online

Personalise your PIN
You can change or unlock your credit card PIN at any UK Cashpoint that shows the LINK symbol.

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Paying your credit card bill

Every month you need to make at least the minimum payment shown on your statement.

There are a number of ways you can pay, so find the right one for you.

Ways to pay your credit card bill

Learn more about credit cards

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APR, interest rates and fees

It’s easy to be confused by the different interest rates and fees that can be charged to your credit card account. We’ve listed the terms you’re likely to see and explained what these rates and fees mean for you.

Learn about APR, interest rates and fees

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Stay in control of your credit card

A credit card is a handy way of borrowing money in the short term. Learn how to stay in control of it to avoid financial difficulties.

Read our top tips for managing your credit card

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Going abroad?

You no longer have to tell us when you’re travelling abroad. Our fraud and security systems are always on the lookout for suspicious activity on customers’ accounts, meaning you really can relax when you’re away.

But there are a few things you should know before you travel.

Read our advice on travelling abroad with a credit card 

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Report your card lost or stolen

If you're registered for Internet Banking, you can report your card lost or stolen online.

Log on to report your card lost or stolen

Or call us on 0800 096 9779. If you're outside the UK, call +44 (0) 1702 278 270.

Lines are open 24 hours a day, 7 days a week.

Misplaced your credit card?

You can freeze and unfreeze your cards through our Mobile app.

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Need more help?

For more about Lloyds Bank credit cards, visit our help and guidance page.

Here you’ll find links to our useful guides, a video about interest rates and fees, plus information on payment disputes and more.

View all help and guidance