Change or cancel a standing order
You can do this online
- See a list of regular payments in our app or Internet Banking.
- Make changes to your standing orders at any time.
- Cancel any standing orders you no longer need.
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Branch
You can visit your nearest branch to change or cancel a standing order.
Phone
Phone us on 0345 606 6529. (+44 1733 232030 from outside the UK). 8am – 8pm, seven days a week. Not all Telephone Banking services are available 24 hours a day, seven days a week.
Standing orders explained
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Types of regular payment
- Direct Debits, standing orders and subscriptions are all used to pay bills or move money on a regular basis.
- You can view and manage them in the app or Internet Banking.
Regular payment types
What it is
Used for things like
See these guides
Regular payment types
Direct Debit
What it is
- Lets a company take money from your account.
- The amount can go up or down depending on how large the bill is.
Used for things like
- Utility bills
- Gym memberships
- Mobile phone contracts
See these guides
Regular payment types
Standing order
What it is
- Lets you send a set amount of money to another account.
- You control the amount of money you send.
Used for things like
- Moving money to a savings account
- Paying someone in your family
See these guides
Regular payment types
Subscription payment
What it is
- Lets a company charge your debit or credit card.
- The amount can be the same each time, or can go up and down.
Used for things like
- Music and video streaming
- Food memberships
See these guides
View, cancel or block a subscription (app only)
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Standing orders are usually processed on the same day they are set up. Allow three to five working days for the money to reach the recipient.
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If you don’t have enough money in your account to pay a standing order, your bank may refuse to pay it. When this happens, your standing order stops until the next scheduled payment.
Important legal information
Lloyds Bank plc. Registered office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065. Lloyds Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278.
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