Set up a standing order

Standing orders let you regularly send money to another account.

You can do this online

  • Set up a standing order for up to £25,000 using your phone, tablet or web browser.
  • Choose how often and when you want to send the money.
  • It’s easy to change or cancel.

  • 1. Pick an account

    Log on and select More actions next to the account you want to pay the standing order from. 

    2. Choose Direct Debits and standing orders

    Then select Set up a standing order. 

    3. Select who to pay

    Choose from one of your own accounts, someone you’ve paid before or pay someone new.

    4. Type in an amount

    Enter the amount, and a reference if you have one. 

    5. Choose your payment options

    Select how often to make the payment and when the standing order should start and finish. Then select Continue.

    6. Check the details are right

    Select Confirm standing order to go ahead.  A message will confirm that you’ve set up your standing order. 

1. Pick an account

Log on and select the three dots (…) next to the account you want to pay from.

2. Choose Standing orders & Direct Debits

Then select Set up a standing order.

3. Select who to pay

Choose from one of your own accounts, someone you’ve paid before or pay someone new.

4. Enter in an amount

Enter the amount, and select Make a standing order. 

5. Choose your payment options

Select how often to make the payment and when the standing order should start and finish. Then select Continue.

6. Check the details are right

Then select Confirm to go ahead. We may ask you to enter your password. A message will confirm that you’ve set up your standing order. 

Standing orders explained

  • Types of regular payment

    • Direct Debits, standing orders and subscriptions are all used to pay bills or move money on a regular basis.
    • You can view and manage them in the app or Internet Banking.

    Regular payment types

    What it is

    Used for things like

    See these guides

    Regular payment types

    Direct Debit

    What it is

    • Lets a company take money from your account.
    • The amount can go up or down depending on how large the bill is.

    Used for things like

    • Utility bills
    • Gym memberships
    • Mobile phone contracts

    See these guides

    Regular payment types

    Standing order

    What it is

    • Lets you send a set amount of money to another account.
    • You control the amount of money you send.

    Used for things like

    • Moving money to a savings account
    • Paying someone in your family

    See these guides

    Regular payment types

    Subscription payment

    What it is

    • Lets a company charge your debit or credit card.
    • The amount can be the same each time, or can go up and down.

    Used for things like

    • Music and video streaming
    • Food memberships

    See these guides

  • Standing orders are usually processed on the same day they are set up. Allow three to five working days for the money to reach the recipient.

    View payment timescales

  • If you don’t have enough money in your account to pay a standing order, your bank may refuse to pay it. When this happens, your standing order stops until the next scheduled payment.

    How we handle failed standing orders

  • First, check your account to see if the money has already been returned.

    If it has, you can resend the payment with the right details.

    If it hasn’t and you know the recipient, the easiest and quickest way to get your money back is to contact them directly. 

    If you don't know them or don’t want to contact them, call us on  0345 300 0000 (+44 1733 347 007 from overseas), 8am – 8pm,  seven days a week. Not all Telephone Banking services are available 24 hours a day, seven days a week.

    We’ll try to recover the money for you. Please be aware that we may not be able to help you. In that case you‘ll need to contact the bank you made the payment to.

Change or cancel a standing order

You can change or delete a standing order in the app or in Internet Banking.

More payments help

You can make many types of payment on your phone or in your internet browser.

Important legal information

Lloyds Bank plc. Registered office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065. Lloyds Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278.

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