Inside content area, use arrow keys or tab to access content

Get help with credit card debt

Get help and support with credit card debt. If you're starting to worry about making payments to your credit card, we have a wealth of information to help you manage your credit card and help you stay in control of your finances.

Information icon

Top tips for managing credit card debt

If you're struggling to manage your credit card or worrying about making repayments on your account, we're here to help. We've put together some of our top tips to help you manage your credit card and get back in control.

Read our top tips on: 

  • How to keep control of your spending
  • How to manage your credit card limit
  • Managing your credit card with Internet Bamking
  • Managing credit card repayments.
Coins icon

Understanding rates, fees and charges

We use a number of terms in our credit card products to refer to interest rates, fees and charges on your account.  Our handy guide explains more about the terms we use and how they apply to your account.

Read more about: 

  • Annual percentage rates
  • Credit card fees
  • Default charges
  • Promotional interest rates
  • Standard interest rates.
Card icon

Help with credit card payment disputes

There are a number of reason why you might want to dispute a credit card payment. If there's an unrecognised transaction on your credit card statement or you see an unauthorised payment , we’re here to help.

Read more about:

  • Common payment disputes
  • How your Lloyds Bank credit card could help
  • How to check  transactions on your credit card
  • How to raise a payment dispute.
Internet banking icon

Keep safe when shopping online

Keep safe when shopping online with your Lloyds Bank credit card.

We’ve put together some helpful tips to guide you through your online shopping experience to give you confidence and ensure that you stay safe and secure.

We've put together top tips on:

  • Checking who you're buying from
  • Checking charges
  • Checking that your data is secure
  • Checking paperwork
  • What to do if something goes wrong.
Person icon

Money worries?

Keeping on top of your money can be tough, we're here to help you manage your finances and help you get back in control.

You can get help and support from us if:

  • Your personal circumstances have changed, for instance if you've been made redundant or you're dealing with a long term illness
  • You're behind with payments or struggling to pay bills
  • You're using your overdraft up to the limit on frequent basis.

Making sure you get a fair deal

We want you to find a product that's right for your circumstances, which is why we adhere to the Standards of Lending Practice, which are monitored and enforced by the Lending Standards Board.

To find out more you can read the statement of responsibilities, which details what's expected of us, the lender and you the borrower.