Need help? Whether you're thinking of applying for a Lloyds Bank credit card or you're already a customer, our quick links and useful guides will point you in the right direction.
If you're registered for Internet Banking, you can report your credit card lost or stolen online.
Misplaced your credit card?
You can freeze and unfreeze your cards through our Mobile Banking app.
Most credit card purchases are covered by Section 75 of the Consumer Credit Act 1974. But even with this additional protection you may still need to dispute a transaction.
If you see something you don’t recognise on your statement and the company that’s taken the payment can’t help, contact us to raise a payment dispute.
If you need more help with your Lloyds Bank credit card, visit our existing customers page. Here you can find out how to activate your card, how to make a change to your account, ways to pay your bill and other useful information.
Our first-time guides will help you understand the basics of credit cards and how to choose the best one for you.
Find out everything you need to know about your new Lloyds Bank credit card.
Getting to know your credit card better will help you enjoy its benefits while staying out of financial difficulties. Read these guides to feel more in control of your card.
You no longer have to tell us when you’re travelling abroad. Our fraud and security systems are always on the lookout for suspicious activity on customers’ accounts, meaning you really can relax when you’re away.
But there are a few things you should know before you travel.
We want you to find a product that's right for your circumstances, which is why we adhere to the Standards of Lending Practice, which are monitored and enforced by the Lending Standards Board.
To find out more you can read the statement of responsibilities, which details what's expected of us, the lender and you the borrower.
Lloyds Bank plc. Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales no. 2065 Lloyds Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278.