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Apply for, or upgrade to a Club Lloyds Platinum Account
To apply for this account, you need to be aged 18 or older and live in the UK.
If you are not an existing Lloyds customer you may need to provide proof of identity
Reminder of what this account includes
- £21 monthly fee plus a £3 monthly Club Lloyds fee. We’ll refund the £3 monthly fee every month in which you pay in £2,000 or more.
- Worldwide multi-trip travel insurance for you and your family.
- AA Breakdown Family Cover, including Roadside Assistance, At Home cover and National Recovery.
- Worldwide mobile phone insurance.
- Earn monthly credit interest when you pay out two different Direct Debits each month.
- Choose a lifestyle benefit each year.
From 13 December 2023 there will be a change to the benefits that come with this account.
Before you decide if this account is right for you, please read the Guide to Changes (PDF, 186KB) which explains the changes that will be made to the account benefits. Some of these may affect what you're covered for from this date.
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Worldwide multi-trip travel insurance administered by AWP Assistance UK Ltd (Allianz Assistance) and underwritten by AWP P&C SA.
Changes to the Travel Insurance benefit
From 13 December 2023 there will be some changes to the benefits that come with this account.
Before you decide if this account is right for you, read the Guide to Changes (PDF, 186KB). Some of these changes may affect what you're covered for from the change date. Below are some key changes affecting this cover:
- Medical conditions that aren't all on the travel policy “no screen" list must be declared and cover agreed with the insurer. As they do not class a 'hip replacement' as a medical condition it will be removed from the list and you may need to contact Allianz to see if they can cover you. This will depend on the reason for your hip replacement and the guide explains more about this.
- Allianz are making it clearer that where you’ve booked and paid for a group to travel, they’ll only cover costs for people who they insure under the policy.
- There’s Financial Failure cover as part of the existing Travel Insurance. This may be needed if an end supplier that you’ve booked travel or accommodation with becomes insolvent. The provider of this cover and contact numbers will change but this won’t affect what you can claim for and the guide has more details.
Important information
Cover for any medical conditions under this policy: you may need to declare these, agree cover with Allianz Assistance and an additional premium may apply. If this affects you contact Allianz Assistance directly to find out more.
You might want to visit the MoneyHelper service, which lists firms offering travel insurance for customers with medical conditions. This could help if you’ve been offered cover with a high premium, been refused, or have had cover cancelled due to medical conditions. Think about what might suit your needs best and who you need specialist cover for. For more information access the directory, or call them on 0800 138 7777 (Mon – Fri 8am to 6pm).
Club Lloyds Platinum benefit - Travel insurance
Some key benefits
Some important exclusions
Some key benefits
- Covers certain Winter Sports
- Covers UK leisure travel when two or more consecutive nights accommodation is booked
- Comprehensive cover including:
-Emergency medical cover (up to £10,000,000)
-Cancellation or curtailment cover (up to £5,000)
-Personal accident cover (up to £30,000)
-Baggage cover (up to £2,500, £500 of which for valuables)
-Travel disruption cover (up to £5,000)
- Multi-trip Worldwide travel cover for you and your family (includes, if eligible, your spouse, civil partner or partner and children)
- 24/7 GP telephone service and video consultation service
Some important exclusions
- All cover stops on your 80th birthday. As long as you are under 80 your spouse, civil partner or partner will also be covered until they reach 80
- Medical conditions that you and anyone to be covered have, or have had, if they are not all on the ‘No Screen Conditions’ list must be declared and cover agreed with the insurer (there may be an additional premium if the insurer agrees to cover the condition(s))
- £75 excess per adult per incident may apply
- Children must be 18 or under, 24 or under if they’re in full time education
- Children must travel with you, your spouse, partner or civil partner or a responsible adult.
- The standard maximum trip duration is 31 consecutive days (for Winter Sports maximum 31 days cover in any calendar year)
- There is no cover if travelling against the advice of the Foreign, Commonwealth & Development Office (FCDO) or other regulatory authority
- There is no cover if you cannot travel or choose not to travel because the FCDO, or any other equivalent government body in another country advises against travel due to a pandemic
Keep in mind the cover is provided whilst you are a United Kingdom resident and are registered with a Doctor in the United Kingdom.
Read the policy documents for full details and exclusions (PDF, 4.7MB)opens in a new tab
We will also provide you with the Insurance Product Information Booklet (PDF, 1.1MB)opens in a new tab as part of the account application process.
Claims and assistance
You can access your packaged bank account benefits, view policy details and make a claim in the app and via Internet Banking.
- For app, click on ‘view account benefits’ from the more button or search for ‘account benefits’.
- For Internet Banking head to the ‘account benefits’ section.
You can also make a claim by calling Platinum Membership Services on 0345 850 5300
Call 0345 850 5300If you’re abroad and need assistance, you can call our 24 hour assistance helpline on +44 (0) 208 239 4010
You can also visit our payment disputes page, for help if your travel has been disrupted.
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AA Breakdown Family Cover is provided by Automobile Association Developments Limited (trading as AA Breakdown Services).
Changes to AA Breakdown Family Cover benefit
From 13 December 2023 there will be some changes to the benefits that come with this account.
Before you decide if this account is right for you, read the Guide to Changes (PDF, 186KB). Some of these changes may affect what you're covered for from the change date. Below are some key changes affecting this cover:
- The AA will change some of their general exclusions and conditions. and they’ll include a right to refuse to provide services where you haven’t maintained the vehicle. For example, where you haven’t permanently repaired a fault following a temporary AA fix.
- There will be a new definition of UK introduced which will include Channel Islands and Isle of Man. For Channel Island residents this means there will no longer be restrictions on where you’re recovered to, if the AA can’t fix the vehicle at the roadside. The AA will provide recovery to any single destination of your choice in the UK, no matter where you live or break down.
Club Lloyds Platinum benefit - AA Breakdown cover
Some key benefits
Some key benefits
- Roadside Assistance
- Cover for the account holder and eligible family members, not the vehicle
- Service is only available in the UK, Channel Islands and Isle of Man
- At Home
- National Recovery
With AA Breakdown Family Cover, there’s cover for account holders and certain family members in vehicles, whether you or they are the driver or the passenger. Family members must live at the account holder’s home address or be temporarily living away from that address, but still within the UK (e.g. students).
Eligible family members will include your:
- Partner*
- Parents**
- Siblings***
- Grandparents
- Children****
- Other family members*****
You’ll all be covered as drivers or passengers in most vehicles, including cars, motorbikes and vans.
* including spouse, civil partner, fiancé/fiancée
** including stepparents, foster parents, father in-law, mother in-law
*** including brothers, sisters, brother in-law, sister in-law, step-sisters, step-brothers
**** including stepchildren, foster children, grandchildren, son in-law, daughter in-law
***** including aunts, uncles, nieces, nephews and first cousins
AA Breakdown Family Cover FAQ's
Read the policy documents for full details and exclusions (PDF, 4.7MB)opens in a new tab
We will also provide you with the Insurance Product Information Booklet (PDF, 1.1MB) opens in a new tab as part of the account application process.
Assistance and emergencies
If you break down on the road, call the AA direct on 0800 783 0543Call 0800 783 0543 or Platinum Membership Services on 0345 850 5300Call 0345 850 5300.
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Mobile phone insurance is administered by Lifestyle Services Group Limited with a single insurance provider, Assurant General Insurance Limited.
Club Lloyds Platinum benefit - Mobile phone insurance
Some key benefits
Some important exclusions
Some key benefits
- Insures one phone on a sole account and two phones from joint accounts
- Repair or replacement phone up to a maximum of £2,000 (including VAT)
- Covers loss, theft,damage or breakdown (including faults)
Some important exclusions
- Excess is £100
- No more than two successful claims per account holder in any 12 month period
- If you make a valid claim for a replacement handset, you will receive a refurbished device which has been through a comprehensive checking process to ensure it’s in full working order
Keep in mind unauthorised network charges are only covered in the event of a successful loss/theft claim.
Keep in mind you’ll need to pay a contribution of £100 each time you make a successful claim (this is the excess).
Read the policy documents for full details and exclusions (PDF, 4.7MB)opens in a new tab
We will also provide you with the Insurance Product Information Booklet (PDF, 1.1MB) opens in a new tab as part of the account application process.
It’s recommended that you register your phone details as it may help simplify the process for any claims you might have to make in the future. You only need to call us in the event of a claim in which we will register the details of your phone. Follow these steps to register your mobile phone through Internet Banking:
- Log on to Internet Banking
- Select the ‘More actions’ button on your Platinum Account
- Then select ‘View account benefits’ found under the ‘Account information and benefits menu’
- You can register your phone under the ‘Mobile phone insurance’ section
You can make a claim by calling Platinum Membership Services on 0345 850 5300
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Monthly credit interest
What is the credit interest rate on this account?
What is the credit interest rate on this account?
Balances between
AERAnnual Equivalent RateAER means Annual Equivalent Rate. This illustrates what the interest rate would be if interest was paid and compounded each year and allows you to easily compare different offers.
Gross p.a.Gross RateGross rate means that we will not deduct tax automatically from your interest. You are responsible for paying any tax due to HM Revenue and Customs.
Balances between
£1 - £3,999.99
AERAnnual Equivalent RateAER means Annual Equivalent Rate. This illustrates what the interest rate would be if interest was paid and compounded each year and allows you to easily compare different offers.
1.50%
Gross p.a.Gross RateGross rate means that we will not deduct tax automatically from your interest. You are responsible for paying any tax due to HM Revenue and Customs.
1.49%
Balances between
£4,000 - £5,000
AERAnnual Equivalent RateAER means Annual Equivalent Rate. This illustrates what the interest rate would be if interest was paid and compounded each year and allows you to easily compare different offers.
3.00%
Gross p.a.Gross RateGross rate means that we will not deduct tax automatically from your interest. You are responsible for paying any tax due to HM Revenue and Customs.
2.96%
You could earn 1.50% AERAnnual Equivalent RateThe Annual Equivalent Rate illustrates what the interest rate would be if interest was paid and compounded each year. The AER allows you to compare different offers easily. (1.49% grossCloseGross rateGross rate means that we will not deduct tax automatically from your interest. You are responsible for paying any tax due to HM Revenue and Customs. p.a.) variable credit interest on balances between £1 and £3,999.99, and 3.00% AERAnnual Equivalent RateThe Annual Equivalent Rate illustrates what the interest rate would be if interest was paid and compounded each year. The AER allows you to compare different offers easily. (2.96% grossCloseGross rateGross rate means that we will not deduct tax automatically from your interest. You are responsible for paying any tax due to HM Revenue and Customs. p.a.) variable on any part of the balance from £4,000 up to and including £5,000. You won’t earn interest on any part of your balance over £5,000.
You just need to pay out two different Direct Debits from your Club Lloyds account each calendar month. Interest is variable, worked out daily and paid monthly.
For example, when you have £4,500 in your account, you could earn interest of 1.50% AERAnnual Equivalent RateThe Annual Equivalent Rate illustrates what the interest rate would be if interest was paid and compounded each year. The AER allows you to compare different offers easily. (1.49% grossCloseGross rateGross rate means that we will not deduct tax automatically from your interest. You are responsible for paying any tax due to HM Revenue and Customs. p.a.) variable on the first £3,999.99 and 3.00% AERAnnual Equivalent RateThe Annual Equivalent Rate illustrates what the interest rate would be if interest was paid and compounded each year. The AER allows you to compare different offers easily. (2.96% grossCloseGross rateGross rate means that we will not deduct tax automatically from your interest. You are responsible for paying any tax due to HM Revenue and Customs. p.a.) variable on the rest.
Please note interest paid before 6th April 2016 will have been paid net (unless you registered the account with us to receive gross interest). Net is the rate of interest payable after allowing for the deduction of income tax at the rate specified by law (currently 20%).
From 6th April 2016 interest is paid Gross, meaning we will not deduct tax on your behalf. Dependant on your personal circumstances, tax may be due on your interest and it is your responsibility to disclose and pay any tax due directly to HMRC.
What do I have to do to earn the credit interest?
You need to pay at least two separate Direct Debits from your Club Lloyds current account each calendar month.
Please note, qualifying Direct Debits must come out monthly, quarterly Direct Debits are not eligible. Also Standing Orders do not qualify.
Can I earn credit interest on balances over £5,000?
No, credit interest is not payable on the amount of any balance over £5,000.
When is the credit interest paid?
If you earn the credit interest, it will be paid into your Club Lloyds current account by the second working day of the following calendar month.
If you do not earn the credit interest, you won't receive payment the following calendar month.
If I miss out on the credit interest one month, can I earn it the next month?
Yes, if in any month you miss out on the credit interest, you can still earn it in future months. Just make sure you pay out two separate Direct Debits in the next calendar month.
Do I have to pay out two separate Direct Debits each month?
No, there is no requirement on this account to pay out two separate Direct Debits each month. You only have to pay out two separate Direct Debits each month if you want to earn the credit interest on balances between £1 - £5,000.
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As a Club Lloyds customer you can choose a different Lifestyle Benefit every year per account. There are four benefits available, each to suit different tastes:
Disney+ subscription
With more laughs, more thrills and more surprises from the brands you know and love, offering thousands of hours of entertainment – There’s something for everyone to enjoy when you select 12 months of Disney+.Stream exclusive originals and the biggest blockbusters to suit every moment and every mood.
Compare our packaged bank accounts to get the right level of cover
|
Account |
Monthly fee to maintain the account |
Travel insurance |
AA Breakdown Family Cover |
Mobile Phone Insurance |
|---|---|---|---|---|
Account |
Monthly fee to maintain the account£10 + no fee or £3* |
Travel insurance
|
AA Breakdown Family Cover
|
Mobile Phone Insurance
|
Account |
Monthly fee to maintain the account£21 + no fee or £3* |
Travel insurance
|
AA Breakdown Family Cover
|
Mobile Phone Insurance
|
* There's a £3 monthly Club Lloyds fee, but we’ll refund the £3 fee every month in which you pay in £2,000 or more.
Please read the important information detailing our optional arranged overdraft
An arranged overdraft can act as a short term safety net. You can use it to borrow money up to an agreed limit through your bank account.
- You can apply to add an arranged overdraft to your account and you’ll only pay daily arranged overdraft interest if you use it.
- If you use your arranged overdraft but pay it back before the end of the day, then you won’t pay any arranged overdraft interest for that day.
Helpful tools - You can use our eligibility checker and cost calculator to check your eligibility and calculate the cost of an arranged overdraft.
Applying for an arranged overdraft - When you have applied for this account, at the end of the application you can apply for an arranged overdraft which you can add right away. You can also apply for one later.
Amending an arranged overdraft - You can reduce or remove your arranged overdraft at any time through Mobile Banking, Internet Banking or Telephone Banking or by visiting your branch. But you must repay anything you owe if you want to remove an arranged overdraft or anything over the new reduced limit you want. You can also apply to increase it. Using an arranged overdraft increases your overall borrowing and may affect your credit score.
If you don't have enough money in your account or available arranged overdraft to make a payment, we may either let you borrow through an unarranged overdraft or refuse to make the payment. Missing payments and using an unarranged overdraft can damage your credit score, please get in touch with us as we may be able to help you.
Applying for this product does not improve your eligibility for an arranged overdraft.
All overdrafts are subject to application and repayable on demand. You must be 18 or over to apply.
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Arranged overdraft details
- £50 interest free amount
- 27.5% EAR (variable) representative
- Your interest rate will be based on how you manage any accounts you have with us and on the credit information we hold about you
- No unarranged overdraft interest, fees or charges
* The Club Lloyds fee of £3 is waived for each month you pay in at least £2,000 into your account.
More about personal arranged overdrafts
Do you already have a current account with us and need an arranged overdraft?
If you already have a current account with us, you can apply for an arranged overdraft through Internet Banking or Mobile Banking. You can also apply to increase your existing arranged overdraft limit too.
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From 13 December 2023 there will be some changes to the benefits that come with this account. The Guide to Changes (PDF, 186KB) explains the changes.
- Personal banking terms and conditions & Banking Charges opens in a new tab (pdf, 513.2 KB)
- Club Lloyds welcome pack opens in a new tab (pdf, 1.8 MB)
- Platinum Account Welcome Pack opens in a new tab (pdf, 2.5 MB)
- Fee Information Document opens in a new tab (pdf, 207.8 KB)
- Current account rates opens in a new tab (web)
- Club Lloyds lifestyle benefits terms and conditions opens in a new tab (pdf, 135.8 KB)
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To qualify for the £175 switching offer (“the offer”) you must switch to a new Club Lloyds Account, Club Lloyds Platinum Account or Club Lloyds Silver Account using the ‘Current Account Switch Service’ to switch from a bank account held with another bank. The following conditions apply:
- Use the ‘Current Account Switch Service’ to transfer all the active credits and debits from the bank account that you hold with another bank to a new Club Lloyds Account (£3 monthly maintaining the account fees apply), new Club Lloyds Platinum Account (£21 and £3 monthly maintaining the account fees apply) or new Club Lloyds Silver Account (£10 and £3 monthly maintaining the account fees apply) (‘Qualifying Account’). The ‘Current Account Switch Service’ will close your old account with the other bank; and
- Start your switch from your old bank account using the ‘Current Account Switch Service’ to a Club Lloyds Account, Club Lloyds Platinum Account or Club Lloyds Silver Account between 19/09/2023 and 14/11/2023.
You can’t take part in the offer if:
- You switch to any account other than Club Lloyds Account, Club Lloyds Platinum Account, or Club Lloyds Silver Account.
- You switch to any existing Lloyds account.
- You change your existing Lloyds Bank Current Account to a Club Lloyds Account, Club Lloyds Silver or Club Lloyds Platinum Account and switch to that account.
- You’ve received a switching offer since April 2020 for switching to any Lloyds or Halifax Bank account.
- You are switching to a joint account and one of the parties to the joint account has already received a switching offer since April 2020.
- The bank you are switching from does not participate in the ‘Current Account Switch Service’. To find out more visit www.currentaccountswitch.co.uk
- You are an employee of Lloyds Banking Group, or if an employee is on any bank account held in joint names.
- The offer applies to applications received in branch, online or by phone from 19/09/2023 and 14/11/2023. The offer is subject to change and can be withdrawn without notice at any time.
- The offer does not automatically guarantee an arranged overdraft and any application for an arranged overdraft facility will be subject to status. If your Qualifying Account has an arranged overdraft, you won’t pay any daily arranged overdraft interest for 3 months provided you stay within your arranged overdraft limit and do not increase or otherwise change the arranged overdraft limit agreed.
- After 3 months, or if you change your account, you’ll be charged daily arranged overdraft interest applicable to the account you hold if you use your arranged overdraft. Please see the Bank accounts and switching to us leaflet for full details on arranged overdraft interest. You’ll have been given this when you opened your account, but if you would like another one, please ask in branch or look at https://www.lloydsbank.com/current-accounts
- Only one offer is available per customer. Joint accounts will only be paid one payment.
- The offer will be paid directly into your account within three working days of your switch completing and will appear as a cash credit.
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When will I receive the £175?
The offer will be paid directly into your account within 10 working days of you starting your switch and will appear as a cash credit.As an existing Lloyds customer can I qualify for the £175 offer?
Yes, as long as you open a new qualifying account named in the terms and conditions and you haven’t received a switching incentive from us or Halifax since April 2020. You must complete your switch using the Current Account Switch Service to switch a bank account held elsewhere.Do I need to open a new account if I already have a Lloyds bank account?
Yes, to qualify for the switch incentive you need to open a new qualifying account named in the terms and conditions and switch a bank account held elsewhere.Can I change my existing account to one of the qualifying accounts and still receive the offer?
No, you have to open a new qualifying account and start the switch. You can do this by signing in to Internet Banking or using the Mobile Banking app.To qualify for the offer do I need to complete the switch at the time of opening my new bank account?
No, as long as you start your switch by the 14 November 2023, you can complete your switch through Internet Banking or on our mobile app.
You can also apply for this account by calling us on 0800 015 4000 (Line are open 9am – 6pm Monday – Saturday) or by booking an appointment at your nearest branch. You can book by calling us on 0345 300 0000 (+44 1733 347 007 from outside the UK). Lines are open 8am – 8pm, seven days a week.
Not all Telephone Banking services are available 24 hours a day, seven days a week.
Important legal information
Lloyds Bank plc. Registered office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales No. 2065. Lloyds Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278.
Lloyds Bank adheres to The Standards of Lending Practice which are monitored and enforced by the LSB: www.lendingstandardsboard.org.uk.
Eligible deposits with us are protected by the Financial Services Compensation Scheme (FSCS). We are covered by the Financial Ombudsman Service (FOS).
We may monitor or record telephone calls to check out your instructions correctly and to help us improve the quality of our service. Calls from abroad are charged according to the telephone service provider’s published tariff. Not all Telephone Banking services are available 24 hours a day, 7 days a week. Please speak to an adviser for more information.
Account opening is subject to our assessment of your circumstances. You must be over 18 to apply.
Overdrafts are repayable in full on demand.
Club Lloyds Lifestyle Benefits are administered by Hawk Incentives Limited, on behalf of Lloyds Bank. The benefits available for selection may be changed or updated from time to time.
Disney Plus and the Disney+ logo are registered trademarks of Disney Enterprises Inc.
